ELIZABETH NORTON

My responsibilities include:

• Maintained order efficiency and accuracy through clear communication with kitchen staff, and front of house employees earning numerous recommendations from satisfied customers.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
• Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.

• My responsibilities include:
• Computer charting, using Word Perfect and Excel programs
• Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
• Supported rehabilitation efforts by helping patients perform prescribed exercises and follow personalized therapy plans.
• Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.

My responsibilities included overseeing all daily operations of a company producing over $30,000 in revenue per month.

This includes:

• Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
• Optimized shop layout and procedures for better work flow and increased efficiency
• Collaborated with other managers within the company network for best practice sharing and continuous improvement efforts.
• Evaluated employee performance through regular reviews, setting clear expectations, and offering constructive feedback for continuous development.
• Trained and guided team members to maintain high productivity and performance metrics.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.