Elizabeth Nyamumbo
Nairobi, Kenya
Summary
Dynamic culinary and customer service professional with experience at Royal Caribbean International, excelling in high-pressure environments. Known for outstanding customer service and effective team collaboration, I trained new staff and ensured compliance with health regulations. Bilingual and adaptable, I consistently delivered exceptional dining experiences while maintaining a balance between guest interaction and satisfaction. I am eager to utilize my skills in your environment, making sure that passengers have a comfortable and memorable flight.
Overview
4
4
years of professional experience
Work History
Commis Chef
Royal Caribbean International
Miami, Florida
04.2025 - Current
- Prepared high-quality dishes in fast-paced kitchen environment.
- Maintained cleanliness and organization of workstations and kitchen equipment.
- Followed health and safety regulations during food handling processes.
- Monitored inventory levels and reported shortages to management.
- Trained new kitchen staff on food preparation techniques and procedures.
- Worked closely with other cooks and kitchen staff during service periods to ensure efficient operations.
Waitress
Ufanisi Resort
01.2022 - 11.2024
- Provide excellent customer service.
- Always strive toward the best customer satisfaction.
- Greet customers, and present menus.
- Make suggestions based on their preferences.
- Take and serve food and drink orders.
- Up-sell when appropriate
Education
CERTIFICATE - FOOD & BEVERAGE
Michuki Technical Training Institute
Murang'a County, Kenya03-2022
K.C.S.E -
Masosa Secondary School
Nyamira County, Kenya11-2015
Skills
- Customer service excellence
- Adaptability and flexibility
- Empathy and patience
- Communication skills
- Cultural awareness
- Interpersonal skills
- Regulatory compliance
- Team collaboration
- Bilingual proficiency
Languages
- English
- Swahili
References
- Hyline Kwamboka, Head Chef, Cake Hut, 0728849660
- Amilda Gitonga, Head Chef, Ufanisi Resort, 0708705750
- Royal Caribbean International, 1 (866) 562-7625
Timeline
Commis Chef
Royal Caribbean International
04.2025 - Current
Waitress
Ufanisi Resort
01.2022 - 11.2024
CERTIFICATE - FOOD & BEVERAGE
Michuki Technical Training Institute
K.C.S.E -
Masosa Secondary School