Elizabeth Ojeada
Miami,FL
Summary
Driven and resourceful administrative professional with [Number]+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
5
5
years of professional experience
Work History
Executive Assistant
Soutec
06.2021 - Current
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Improved office efficiency by implementing new filing systems and document management processes.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Customer Service Representative
ABC
01.2019 - 06.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Bachelor of Science - Digital Communication Management
URBE - Universidad Dr. Rafael Belloso Chacín
Maracaibo, Venezuela12.2006
Skills
- Report Writing
- Presentation Development
- Business Administration
- Staff Management
- Travel Administration
- Invoice Processing
- Administrative Support
- Scheduling
- Paperwork Processing
- Account Updating
- Customer Support
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Executive Assistant
Soutec
06.2021 - Current
Customer Service Representative
ABC
01.2019 - 06.2021
Bachelor of Science - Digital Communication Management
URBE - Universidad Dr. Rafael Belloso Chacín