Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Elizabeth Oliveri

Swedesboro,NJ

Summary

Creative and well-rounded Communications Specialist with a broad understanding of marketing and social media management. Extensive knowledge of media and current trends with skills in content creation, internal and external communications, and social media monitoring tools. A natural leader with experience in customer relations and service. Effectively manages time with organized and resourceful approaches.

Overview

7
7
years of professional experience

Work History

Communications Specialist

Devereux Advanced Behavioral Health
08.2022 - Current
  • Communicated company services externally to increase brand awareness and encourage new admissions.
  • Managed internal and external company correspondence by delivering documents, information, flyers and newsletters via email.
  • Re-designed and managed monthly newsletter sent to company, support coordinators, and clients.
  • Created content and managed all social media platforms according to content calendars and promotion schedules.
  • Collaborated with marketing and admissions team to compile information and align company messaging.
  • Crafted promotional graphics, flyers, and brochures to aid with communicating company's services, values, and events.

Title Processor and Client Relations Specialist

Avenue 365
02.2021 - 06.2022
  • Analyzed and researched documentation relevant to property title status, including current mortgages and trust deeds.
  • Reviewed legal documents such as mortgage loans, title liens and property easements to assess relevant property factors.
  • Answered calls, emails and faxes, addressing customer inquiries, and confirmed current vesting in a timely manner.
  • Checked accuracy of clients' title and took necessary action to update titles such as obtaining documents and ordering new deeds.

Cashier (2019); Front of House Manager (2020)

David And Sons 322 BBQ
02.2019 - 03.2021
  • Demonstrated leadership through organization and delegated roles to employees.
  • Assisted with social media accounts and offered new initiative ideas to sell products.
  • Took charge of online ordering system and making it cohesive with the companies website.
  • Handled customer concerns and emphasized guest satisfaction.
  • Developed effective marketing plans to increase profits while managing costs.
  • Supervised staff and implemented action when needed.


Receptionist

Cherry Blow Dry Bar
12.2018 - 02.2019
  • Answered and made phone calls with customer satisfaction in mind.
  • Gained insight on email, and text message marketing through Salon Clouds.
  • Welcomed all customers and sold memberships by giving guidance, and answering questions in a friendly manner.
  • Scheduled and confirmed appointments.

Education

Bachelor of Science - Media Communications

Full Sail University
Winter Park, FL
08.2021

Skills

  • Communications Management
  • Graphic Design
  • Social Media Management
  • Email Marketing
  • Writing
  • Title Processing
  • Planning and Coordination
  • Content Development
  • Service Prioritization
  • Adobe Creative Cloud Programs
  • Microsoft Office Apps
  • Customer Service
  • Staff Management
  • Team Building
  • Records Analysis

Timeline

Communications Specialist

Devereux Advanced Behavioral Health
08.2022 - Current

Title Processor and Client Relations Specialist

Avenue 365
02.2021 - 06.2022

Cashier (2019); Front of House Manager (2020)

David And Sons 322 BBQ
02.2019 - 03.2021

Receptionist

Cherry Blow Dry Bar
12.2018 - 02.2019

Bachelor of Science - Media Communications

Full Sail University
Elizabeth Oliveri
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