Elizabeth Olvera

-Select areas such as Cigarette, HBA, Supplies, Candy, Grocery, Candy-room and Cooler.

-Everyone has to at least pick at 70%.

We have labels of stores and we use headsets and when we log in we tell it our area and the first wave or route.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Took care of emails and google emails to resolve customer needs.
• Responded to customer requests for products, services and company information.
• Investigated and resolved customer inquiries and complaints quickly.

• Tracked usage of supplies and placed orders to maintain inventory levels.
• Interacted with customers by phone, or in-person to provide information.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Greet customers entering store.
• Provide information and resolve complaints.
• Detail clean the store and check alignments frequently.
• Cashier and count money back to customers.
• Worked at different QT covering clerks and managers.
• Properly verified customer identification for alcohol or tobacco purchases.
• Check in vendors.
• Prepared food in the kitchen for morning and lunch rush.

• Answered telephone calls to provide information and schedule new appointments.
• Offered exceptional service and support to walk-in and scheduled customers.
• Prepared clients for hair cuts and styles with soothing shampoo work.
• Assisted hairdressers with cutting, coloring and styling hair to maintain salon workflow efficiency.
• Assisted hair stylists with colorwork by applying base colors and toners.
• Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.

• Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
• Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
• Emptied trashcans and transported waste to collection areas.
• Delivered quality customer service to address urgent needs and cleaning requests.
• Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
• Adhered to professional house cleaning checklist.
• Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

• Reviewed and followed pick sheets to prepare, pack and scan orders.
• Uncovered and resolved errors with minimal oversight.
• Packed up metal pieces
• Updated computer tracking system with latest product movements.