Elizabeth Oregel
Lakewood,CA
Summary
Certified Phlebotomy Technician (CPT) looking for an opportunity to apply my compassion for people and strong work ethic. Excellent communicator with comprehensive knowledge of blood storage and safe handling practices. I am confident in my ability to collect high-quality blood samples and provide a seamless experience for patients. I am well-equipped to work effectively with patients of all ages and backgrounds.
Overview
18
18
years of professional experience
Work History
Data Analyst
Herbalife
Torrance
12.2005 - 01.2024
- Led a team of specialists in performing comprehensive data analysis to support business objectives
- Analyzed and interpreted complex data sets to identify trends, patterns, and insights
- Mentored and coached team members to enhance their technical skills and professional development
- Collaborated with cross-functional teams to develop data driven strategies and solutions
- Presented finding and recommendations to stakeholders through reports and presentations
- Developed and maintained databases to organize and streamline data collection processes
- Contributed to process improvement initiatives to enhance efficiency and accuracy in data analysis.
- Monitor real time and historical performance metrics, including average handle time, customer satisfaction and first call resolution
- Provided training and support new hires, ensuring they quickly adapted to call center environment and achieved their performance targets
Education
Certified Phlebotomy Technician -
Phlebotomy Training Specialists
Artesia05.2024
Certified Nursing Assistant -
Maxine Waters
Los Angeles04-2024
Diploma -
Leuzinger High School
Lawndale01.2001
Skills
- Phlebotomy
- Proficient in venipuncture and capillary puncture techniques
- Infection control
- HIPPA compliance
- Excellent interpersonal and communication skills
- Attention to details
- Ability to work efficiently in a fast paced environment
- Bilingual
- Problem Solving
- Ability to prioritize tasks and manage time effectively
- Strong problem-solving and critical thinking skills
Languages
- English
- Spanish
Timeline
Data Analyst
Herbalife
12.2005 - 01.2024
Certified Phlebotomy Technician -
Phlebotomy Training Specialists
Certified Nursing Assistant -
Maxine Waters
Diploma -
Leuzinger High School
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