Leah Tyler
Battle Ground,WA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Compliance and Data Coordinator NCMA
Adventist Health Portland
Portland , OR
03.2024 - Current
- Generated monthly reports summarizing key performance indicators.
- Analyzed survey results using statistical software packages such as SPSS or SAS.
- Reviewed existing datasets for accuracy and completeness before entering it into the system.
- Developed and maintained data systems to ensure accuracy of information.
- Assisted with designing methods for collecting and analyzing data used in decision-making processes.
- Researched best practices related to database management and implemented them as needed.
Lead Certified Clinical Medical Assistant
Providence Health & Services
Portland , OR
01.2024 - 03.2024
- Verified accuracy of medication doses before administering them to patients.
- Ordered diagnostic tests, scheduled appointments and maintained patient charts according to established protocols.
- Ensured all paperwork was completed accurately prior to submitting it for processing.
- Monitored patient recovery following treatment or surgery.
- Recorded patient medical histories and documented vital signs in electronic medical records system.
- Transported specimens to lab for analysis or delivered reports to appropriate personnel.
- Administered injections and immunizations per protocol.
- Processed prescription refills as directed by physician or nurse practitioner requests.
- Answered telephones and responded to inquiries from patients regarding their healthcare needs.
Lead Certified Clinical Medical Assistant
Vancouver Clinic
Vancouver, WA
11.2017 - 12.2023
- Organized events for staff engagement activities such as team building exercises.
- Developed and implemented strategies to improve team performance and productivity.
- Created detailed reports on employee performance metrics for senior leadership review.
- Facilitated collaboration between departments to ensure successful project completion.
- Assessed team performance against established goals and objectives.
- Implemented effective communication protocols within the organization.
- Identified training needs for staff members and developed appropriate programs.
- Provided guidance and support to team members on operational issues.
- Monitored workflow processes and identified areas of improvement.
- Fostered a positive work environment by recognizing individual achievements.
Certified Clinical Medical Assistant
Legacy Medical Group
Vancouver, WA
03.2012 - 09.2016
- Assisted physicians with clinical procedures such as suturing, drawing blood, and administering injections.
- Answered phones promptly while providing excellent customer service to callers inquiring about services offered at the clinic.
- Maintained accurate documentation of patient records in accordance with HIPAA guidelines.
- Performed laboratory specimen collections such as urine samples or throat swabs according to established standards.
- Prepared treatment rooms by stocking supplies and ensuring sterile instruments were available.
- Performed patient intake, including taking vital signs and medical histories.
Certified Clinical Medical Assistant
OHSU Family Medicine at Scappoose
Scappoose, OR
05.2007 - 03.2012
- Facilitated referrals from primary care providers to specialists for further testing or treatment options.
- Assisted in scheduling appointments for patients over the phone or via email communication.
- Conducted EKG tests for patients and monitored heart rate during stress tests.
- Participated in continuing education courses relevant to clinical medical assisting duties.
- Administered medication under the direction of a physician or nurse practitioner using proper safety protocols.
- Documented lab results accurately into the Electronic Medical Record system.
- Performed laboratory specimen collections such as urine samples or throat swabs according to established standards.
- Maintained up-to-date records of patient care, condition, progress, and concerns in the electronic health record system.
Certified Clinical Medical Assistant
American Red Cross Blood Services
Portland, OR
11.2003 - 04.2007
- Performed phlebotomy services in accordance with established protocols and regulations.
- Assisted in the collection of blood samples from patients and prepared them for lab testing.
- Followed safety procedures while handling hazardous materials such as needles and biohazard waste.
- Recorded test results accurately in laboratory database systems.
- Organized patient information, collected specimens, labeled tubes and containers appropriately.
- Verified patient identification prior to specimen collection.
Education
Certificate of Medical Assisting - Medical Assisting
Apollo College
Portland, OR11-2003
High School Diploma -
Scappoose High School
Scappoose, OR06-2002
Bachelor of Science - Business in Healthcare Administration
Clark College
Vancouver, WASkills
- Data Validation
- Report Generation
- Advanced Excel
- Collecting information
- Word Processing
- Customer Service
- Microsoft Excel
- Verifying data accuracy
- Phlebotomy
- Patient-focused care
- HIPAA Compliance
- Patient Flow Management
- Procedure Assistance
- Patient Scheduling
- Inventory Management
- Indirect Patient Care
- First Aid
- Diagnostic Procedures
- Chronic Disease Management
- Medical Records Management
- Compassionate
- Professional Bedside Manner
- Clinical applications
- OB/GYN procedures
- Wound care and irrigation
- EKG set up and monitoring
- Infection control procedures
- Electrocardiography (EKG)
- Certified in Basic Life Support (BLS)
- Vital Sign Monitoring
- Complex Problem-Solving
- Direct Patient Care
- Communicating with patient families
- Immunization Administration
- Medical terminology knowledge
- Venipuncture and phlebotomy
- Clinical Documentation
- Calm and level-headed under duress
Affiliations
- Proud mother of 5 children
- Coach softball
- Mentor underprivileged youth
Accomplishments
- Successful merge of Cascade Physicians Group with Vancouver Clinic.
- Successful start up of Value-Based-Care with Adventist Health Portland.
- Successfully lead and mentored internal medicine as well as family medicine staff at Vancouver Clinic, Legacy Medical Group, OHSU Family Medicine.
- Recognized and promoted for leadership capabilities and skills.
- Requested to personally train staff and new leaders at Vancouver Clinic.
Certification
- BLS certification for healthcare providers.
- NCCT certification for Medical Assisting.
- Washington state department of health certification to practice as a medical assistant.
References
References available upon request.
Timeline
Compliance and Data Coordinator NCMA
Adventist Health Portland
03.2024 - Current
Lead Certified Clinical Medical Assistant
Providence Health & Services
01.2024 - 03.2024
Lead Certified Clinical Medical Assistant
Vancouver Clinic
11.2017 - 12.2023
Certified Clinical Medical Assistant
Legacy Medical Group
03.2012 - 09.2016
Certified Clinical Medical Assistant
OHSU Family Medicine at Scappoose
05.2007 - 03.2012
Certified Clinical Medical Assistant
American Red Cross Blood Services
11.2003 - 04.2007
Certificate of Medical Assisting - Medical Assisting
Apollo College
High School Diploma -
Scappoose High School
Bachelor of Science - Business in Healthcare Administration
Clark College
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