Elizabeth Pace
Overview
14
14
years of professional experience
1
1
Certification
Work History
Head Cashier
Lowes
Bedford
03.2025 - Current
- Led cashier team to ensure accurate transactions and streamline service.
- Managed cash handling procedures, maintaining compliance with company policies.
- Processed returns, exchanges, and refunds per company policy, enhancing customer satisfaction.
- Coached new team members on cash register operation, stock procedures, and customer service techniques.
- Assisted customers with inquiries and resolved payment-related issues promptly
- Helped customers find specific products, answered questions, and offered product advice.
- Fulfilled customer orders placed online by processing and packaging items for delivery.
General Manager
Papa John's
09.2012 - 12.2024
- I started as an in-store which led to progressing through the company and was the general manager from 2021-2024
- Managed daily operations, ensuring compliance with company standards to maintain service quality.
- Oversaw staff training and development, fostering a skilled team to meet operational goals.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Oversaw staff training and development to enhance team performance.
- Created schedules and monitored payroll to remain within budget.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Monitored financial performance, identifying opportunities for cost savings and revenue growth.
Education
High school diploma -
Bedford, INSkills
- Cash handling
- Customer service
- Food handling
- Food Safety
- Inventory management
- Inventory Control
- Shift management
- Management
- Restaurant Management
- Assistant Manager Experience
- Team Coordination
- Team management
- Leadership
- Restaurant experience
- Food service
- Food industry
Certification
ServSafe
Additional Information - Work Authorization
Authorized to work in the US for any employer
Timeline
Head Cashier
Lowes
03.2025 - Current
General Manager
Papa John's
09.2012 - 12.2024