Elizabeth Panek
Romeoville,IL
Summary
Dedicated professional with extensive experience in customer service, administration, and training. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Overview
7
7
years of professional experience
Work History
Title Specialist
Tesla, Inc.
Lisle, IL
09.2023 - 04.2024
- Opened mail daily - created jackets for trade docs, sorted into East and West cubbies
- Searched last 6 vin, pulled jackets and filed into correct cubbies to be completed by the appropriate department.
- Reduced title discrepancies by proactively researching and resolving any potential issues in advance.
- Conducted thorough public record searches to verify property ownership history and identify potential liens or encumbrances.
- Enhanced document accuracy by meticulously reviewing and verifying titles for correctness.
- Ensured timely processing of Montana titles to be reassigned and upon completion given to manager.
- Entered title and vehicle information into database.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
- Executed trade docs to customers to be signed and returned.
Territory Manager
MedGyn Products
Westmont, IL
02.2023 - 08.2023
- Customer Service/CRM System
- Maintained relationships with clinics, private practices and hospitals nationally.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Customer Service Associate
Amazon, Inc.
Aurora, IL
01.2017 - 01.2018
- Fostered positive work environment by consistently treating all coworkers with respect and consideration.
- Maintained cleanliness and presentation of stock room and production floor.
- Organized fulfillment center merchandise racks by size, style, and color to promote visually appealing environment.
- Bagged, boxed, or gift-wrapped sold merchandise per customer's request.
- Mentored new associates to contribute to fulfillment centers positive culture.
- Worked night and weekend shifts during holiday season.
- Shared best practices for customer service with other team members to help improve fulfillment center efficiency.
- Assisted with returns, exchanges, refunds, and other transactions as needed.
- Processed customer orders accurately and efficiently.
- Resolved customer inquiries in a timely manner.
- Escalated unresolved customer issues to the appropriate department or manager for resolution.
- Performed additional duties as assigned by management team.
Education
High School Diploma -
Maria High School
Chicago, IL 06-1995
General Studies
Northwestern College
Chicago, ILSkills
- Languages Polish: written & verbal
- Data Entry
- Attention to Detail
- Microsoft Word and Excel proficient
Timeline
Title Specialist
Tesla, Inc.
09.2023 - 04.2024
Territory Manager
MedGyn Products
02.2023 - 08.2023
Customer Service Associate
Amazon, Inc.
01.2017 - 01.2018
High School Diploma -
Maria High School
General Studies
Northwestern College
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