Elizabeth Pannone

• Maintained and updated filing, inventory and database systems, manually or using computer.
• Answered telephones, directed calls, and took messages.
• Provided customer service, addressing inquiries and resolving issues promptly.
• Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.

Assisted with special projects as needed by researching information on the internet or through other sources.

• Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
• Supervised children's activities, maintaining happiness, safety and well-being.
• Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
• Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.

• Trained new team members by relaying information on company procedures and safety requirements.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Coached team members in techniques necessary to complete job tasks.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Developed strong cooperative relationships with coworkers and managers.
• Maintained productive, efficient approach to all tasks.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.