Elizabeth Peterson
Lakeland,Georgia
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.
Overview
8
8
years of professional experience
Work History
Nail Technician Assistant
U.S Nails
Valdosta, GA
09.2020 - Current
- Organized salon paperwork and office files.
- Assisted in setting up events such as promotions or special occasions for the salon.
- Researched current trends in nails styles and colors to share with customers.
- Cleaned and sanitized tools and work station in adherence with safety requirements.
- Built repeat client base to increase profits and stabilize cash flow.
- Completed daily customer appointments and updated master schedule.
- Performed high volume of daily customers gel, acrylic and natural manicures.
- Maintained records of client's services performed by recording information into the computer system.
- Performed daily gel, dip powder and French manicures and offered pedicures and paraffin wax treatments for hands.
Childcare Provider
Jesus Loves Me Daycare
Ray City, GA
02.2018 - 09.2020
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Collaborated with teachers on special projects such as holiday parties or end-of-year events.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Observed children's behavior and development, communicate information with parents.
- Developed and implemented lesson plans and activities for children of various ages.
- Updated detailed records for each child with information such as daily observations, meals served and medications administered.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
Customer Service Representative
All Around Roofing
Lakeland, Georgia
12.2016 - 12.2017
- Answered customer inquiries and provided accurate information regarding products and services.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
Server
Cheddar
Valdosta, Georgia
01.2016 - 12.2016
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted guests and provided menus.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
Education
High School Diploma -
Lanier County High School
Lakeland, GA04-2015
Some College (No Degree) - Early Childhood Education
Wiregrass Georgia Technical College
Valdosta, GASkills
- Manicures
- Training and Coaching
- Time Management
- Service Promotion
- Sales Proficiency
- Appointment Management
- Customer Service
- Activity Planning
- Child Supervision
- Early Childhood Education
- Paperwork Processing
- Scheduling
- Account Updating
- Call Management
- Inbound and Outbound Calling
Timeline
Nail Technician Assistant
U.S Nails
09.2020 - Current
Childcare Provider
Jesus Loves Me Daycare
02.2018 - 09.2020
Customer Service Representative
All Around Roofing
12.2016 - 12.2017
Server
Cheddar
01.2016 - 12.2016
High School Diploma -
Lanier County High School
Some College (No Degree) - Early Childhood Education
Wiregrass Georgia Technical College