Sterling Mesidor
Lehigh Acres,FL
Summary
Dynamic Nail Technician with a proven track record at Stely Nail Beauty, excelling in nail artistry and customer service. Recognized for enhancing client satisfaction through tailored consultations and innovative designs. Skilled in acrylic nails and sanitation procedures, consistently boosting retail sales and establishing a loyal clientele through exceptional service and attention to detail.
Overview
2
2
years of professional experience
Work History
Nail Technician
Stely Nail Beauty
01.2024 - Current
- Performed thorough nail health assessments to identify client needs and recommend appropriate treatments.
- Executed detailed client consultations to understand preferences and ensure satisfaction with services provided.
- Applied various nail products with precision to enhance aesthetic appeal and durability.
- Designed intricate nail art tailored to client specifications, enhancing overall service experience.
- Maintained accurate appointment schedules to optimize client flow and reduce wait times.
- Educated clients on nail care techniques and maintenance for improved nail health.
- Collaborated with team members to streamline service delivery and enhance overall client satisfaction.
- Handled retail sales support by promoting and recommending nail care products to customers.
- Upheld sanitation procedures to ensure a safe and hygienic working environment.
- Trained junior staff on nail care practices and customer service excellence.
- Monitored client feedback to continuously improve service offerings and address concerns promptly.
- Implemented inventory management practices to ensure availability of essential products and tools.
- Maintained a clean and sanitary work environment, ensuring compliance with state regulations and promoting client safety.
- Accommodated walk-in customers effectively without disrupting pre-scheduled appointments by multitasking between tasks efficiently.
- Continuously expanded professional knowledge by attending industry workshops, staying current on the latest trends in nail care and design.
- Boosted retail sales by effectively promoting salon''s product line to clients based on individual needs and preferences.
- Increased salon revenue with exceptional nail artistry skills, offering clients a wide range of creative designs and techniques.
- Established loyal clientele through excellent customer service, listening attentively to preferences and addressing concerns promptly.
- Performed thorough consultations with new clients to assess their individual needs and preferences before beginning any procedures or treatment plans.
- Contributed to the overall success of the salon by consistently receiving positive client feedback, leading to increased referrals and repeat business.
- Responded to customer requests and concerns about gel application and nail art designs.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
GED -
ITT Technical Institute
Fort Myers, FL01-2023
Skills
- Customer service
- Nail extensions
- Time management
- Nail art techniques
- Acrylic nails
- Problem-solving skills
- Sanitation procedures
- Nail preparation
- Manicure design
- Nail polish application
- Pedicures
- Client consultation
- Manicure techniques
- Verbal and written communication
- French manicures
- Training and coaching
- Nail stamping
- Pedicure techniques
- Gel tips
- Client service quality
- Nail artistry
- Nail applications and fills
- Nail wrap application
- Nail treatment
- Nail repair
- Manicures
- Manicure
- Manicures and nail care
Accomplishments
- Maximized profits by reducing expenses, renegotiating contracts, and streamlining operations.
Languages
English
Full Professional
Timeline
Nail Technician
Stely Nail Beauty
01.2024 - Current
GED -
ITT Technical Institute