Elizabeth Peterson
Grand Blanc
Summary
Highly motivated and detail-oriented professional experienced with patient care and rehabilitation program management. Strong focus on team collaboration and adaptability, consistently meeting changing needs. Known for excellent communication skills, empathy, and results-driven mindset.
Overview
8
8
years of professional experience
Work History
Vocational Rehabilitation Coordinator
State of Michigan Department of Labor and Economic Opportunity
06.2025 - Current
- Coordinate rehabilitation programs to support individuals with disabilities in achieving employment goals.
- Develop and implement individualized service plans tailored to client needs and strengths.
- Collaborate with community organizations to enhance resources and support systems for clients.
- Monitor participants' progress and adjust strategies to ensure alignment with rehabilitation objectives.
- Provide guidance and support during the transition from rehabilitation services to competitive employment.
- Conduct labor market research to better inform clients of potential career opportunities.
- Maintain thorough case documentation to ensure accurate records and efficient service delivery.
Medical Chart Auditor
Insight Institute of Neurosurgery and Neuroscience
10.2024 - 02.2025
- Conducted thorough reviews of patient charts with precision and detail.
- Sustained documentation quality by adhering to rigorous review standards.
- Monitored records for adherence to established payer criteria.
- Ensured accuracy and compliance with ICD-10 classification standards.
- Collaborated with medical staff to implement corrective actions, addressing any identified issues in patient documentation.
Lead Medical Assistant
Insight Institute of Neurosurgery and Neuroscience
08.2023 - 10.2024
- Led a team of multiple medical assistants.
- Conducted comprehensive training sessions to equip new hires with essential skills.
- Addressed and managed patient complaints effectively.
- Coordinated operations of clinics involving multiple providers.
- Conducted pre-testing for the medical assistant tier program. This is a multi-tiered system used to train medical assistants across multiple facilities and departments to meet the company's high standards for patient care.
- Continued to complete all previous tasks in my previous role as a medical assistant.
Medical Assistant
Insight Institute of Neurosurgery and Neuroscience
02.2022 - 08.2023
- Performed numerous administrative duties such as answering phone calls, handling incoming emails, scheduling patient appointments, scheduling and conducting meetings, facilitating efficient communication between departments, filling out and faxing paperwork, handling clinic inventory, and more daily.
- Measured accurate vital signs.
- Maintained detailed records of patient history.
- Optimized documentation in care plan and updated accurately. This includes in office visits, telephone encounters, and patient documents.
- Assisted in minor procedures such as staple and suture removal.
- Executed detailed cleaning of patient areas to promote hygiene and safety.
- Cross trained in multiple departments of the company including Neurosurgery, Patient Access, Pain Management, and Behavioral Health.
GSRP Associate Teacher
University of Michigan-Flint
08.2019 - 04.2020
- Assisted the lead teacher with classroom operations for fourteen children aged four to five.
- Assisted in teaching the children age appropriate, literacy, social, emotional, and mathematics skills by creating and implementing lesson plans according to GSRP guidelines.
- Provided a clean and safe environment for the children by following strict sanitation procedures and all licensing policies.
- Documented and inputted anecdotal notes into TSGold system.
- Attended home visits.
Associate Teacher
Genesee Education Consultant Services
01.2019 - 08.2019
- Helped supervise and attend to the needs of eight children, ages one to three.
- Created and implemented lesson plans according to Early HeadStart guidelines.
- Documented and inputted anecdotal notes into the TSGold system.
- Conducted home visits.
- Trained support staff on all classroom procedures.
- Provided a clean and safe environment for the children by following strict sanitation procedures and following all licensing policies.
Assistant Teacher
University of Michigan - Flint
11.2017 - 12.2018
- Supported lead and associate teachers in managing classroom activities for sixteen children aged four to five.
- Provided a clean and safe environment by following strict sanitization procedures and following all licensing rules.
- Covered various classrooms when required.
Education
Master's degree - Clinical Psychology
Michigan School of Professional Psychology
Farmington Hills, MI07-2027
Bachelor of Science - Psychology, Minor in Early Childhood Education
University of Michigan-Flint
Flint, MI12.2021
High school diploma - undefined
Grand Blanc High School
Grand Blanc, MI06.2017
Skills
- Customer service
- Vocational rehabilitation
- Excellent attention to detail
- Administrative duties
Affiliations
Psi Chi-The International Honor Society in Psychology
Timeline
Vocational Rehabilitation Coordinator
State of Michigan Department of Labor and Economic Opportunity
06.2025 - Current
Medical Chart Auditor
Insight Institute of Neurosurgery and Neuroscience
10.2024 - 02.2025
Lead Medical Assistant
Insight Institute of Neurosurgery and Neuroscience
08.2023 - 10.2024
Medical Assistant
Insight Institute of Neurosurgery and Neuroscience
02.2022 - 08.2023
GSRP Associate Teacher
University of Michigan-Flint
08.2019 - 04.2020
Associate Teacher
Genesee Education Consultant Services
01.2019 - 08.2019
Assistant Teacher
University of Michigan - Flint
11.2017 - 12.2018
Bachelor of Science - Psychology, Minor in Early Childhood Education
University of Michigan-Flint
High school diploma - undefined
Grand Blanc High School
Master's degree - Clinical Psychology
Michigan School of Professional Psychology