Elizabeth Pierce

• Maintained a clean and welcoming environment for guests, ensuring a positive stay experience.
• Welcomed guests to facility, addressed complaints and found solutions to problems.
• Maintained positive lobby presence, pleasantly greeting guests and employees.
• Collaborated with housekeeping staff to ensure timely room availability and high cleanliness standards.
• Supported training initiatives for new hires, sharing best practices in customer service within the hospitality industry.
• Reduced risks by maintaining clean and organised work environment.
• Documented patient information and care activities in electronic health record.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
• Responded to patient requests for supplies and personal comfort items such as extra blankets.

I started working at Cinemark when I moved to Wichita Falls and started college at Midwestern State University.

I began working at Subway as soon as I turned 16 and was able to get a job. I started out working on the line making sandwiches but I quickly received a raise and was put in charge of closing at night.