Elizabeth Poe
Holden,USA
Summary
Professional care expert with extensive experience in delivering exceptional patient support. Known for strong focus on collaboration and achieving results, adapting seamlessly to changing needs. Skilled in patient assessment, care planning, and empathetic communication. Reliable team member with commitment to high standards and positive outcomes.
Overview
9
9
years of professional experience
Work History
Care Specialist
Upward Health Hybrid
01.2024 - Current
- Coordinating Care between patients, healthcare providers, and community resources.
- Conducting home visits and phone check-ins to assess needs and monitoring progress.
- Scheduling appointments for internal and external provider appointments.
- Helping patients attend medical, behavioral health and social appointments.
- Connecting patients with resources such as housing assistance, transportation, food programs, financial assistance, and counseling services.
- Advocating for patients to ensure they receive appropriate care and services.
- Documenting interactions and maintaining accurate records of visits, assessments, and care plans.
- Monitoring patient's well-being and reporting concerns to the nurses, providers, case managers, and/or other members of the care team.
- Obtain vital signs and prepare patients for provider visits.
Billing Specialist
ABC Case Management
Denham Springs, LA
01.2019 - 04.2023
- Performed general administrative task, such as answering phones for the main office and the other two regions, ordering shirts for employees, scheduling interviews, planning the office parties, and traveling to the other regions to help other supervisors.
- Entered new babies into the billing system.
- Entering and sending Medicaid and private billing.
- Reviewed and posted weekly payments.
- Checked monthly reports and analyzed billing data to identify trends and discrepancies.
- Maintained accurate and complete billing system and process.
- Utilized payment tracking system to ensure accurate billing and timely payments.
Paint Mixer
Lowes
Marrero, LA
01.2017 - 01.2018
- Tended accessory equipment, such as pumps, or conveyors, to move materials or ingredients through production processes.
- Compounded or processed ingredients or dyes, according to formulas.
- Cleaned work areas.
- Cleaned, adjusted, and maintained equipment, using hand tools.
Education
Medical Billing And Coding -
West Jefferson High School
Harvey, LA05-2008
High School Diploma -
West Jefferson High School
Harvey, LA05-2008
Skills
- Articulate and well-spoken
- Familiar with Medical Terminology
- Proper Telephone Etiquette
- Familiar with Appointment Scheduling
- Works great under pressure
- Microsoft Office Products
- Familiar with Athena
- Google Drive
- Active listening skills
- Behavioral support
- Care coordination
Timeline
Care Specialist
Upward Health Hybrid
01.2024 - Current
Billing Specialist
ABC Case Management
01.2019 - 04.2023
Paint Mixer
Lowes
01.2017 - 01.2018
Medical Billing And Coding -
West Jefferson High School
High School Diploma -
West Jefferson High School