Elizabeth Potts

*Dance Education - taught children ages 18 months-18 dance education, focused on clear thorough and respectful communication with our students, focused on students physical and mental strength and needs, engaged in our communities youth daily, participated in community events and activities, traveled with our students, creating life long bonds with our student and their parents
*Managed all employees (scheduling, payroll, communications, student interactions)
*Managed all grounds and building needs (cleaning, maintenance, construction).
*Managed all business operations (payroll, accounts, currency exchange, accounts receiving, inventory)
*Managed all customer relations (customer service and satisfaction, face to face communication, conflict resolution)
*Coordinated and Directed many productions with our students and performed them at our local venues.

• Managed inventory control, cash control and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Approved regular payroll submissions for employees.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Rotated merchandise and displays to feature new products and promotions.
• Supervised guests at front counter, answering questions regarding products.
• Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
• Coached sales associates on product knowledge by using wide variety of training tools.
• Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
• Protected store from loss or theft by setting and enforcing clear security policies.
• Rotated stock to achieve optimum appeal and minimize shrinkage.
• Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
• Set, enforced and optimized internal policies to maintain responsiveness to demands.
• Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
• Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.