Elizabeth Pratt
Bakersfield,CA
Summary
Compassionate In-Home Supportive Services Provider with professional experience in providing high-quality home care to clients. Possess strong interpersonal skills and ability to handle sensitive situations, while maintaining strict confidentiality. Have successfully assisted clients with daily living activities, ensuring comfort and safety at all times. Proven adaptability to new technology utilized in medical care.
Overview
33
33
years of professional experience
Work History
In Home Supportive Services
IHSS In Home Support Services
Bakersfield, CA
10.1991 - Current
- Assisted in the development of independent living skills through instruction and guidance.
- Transported clients to medical appointments, shopping centers, recreational events or other destinations as required.
- Provided companionship by engaging in conversation, playing games or reading aloud.
- Observed clients for physical or emotional changes and reported changes to supervisor or case manager.
- Provided assistance with daily activities such as bathing, dressing, grooming and meal preparation.
Customer Service Representative
Wal-Mart Store
Bakersfield, California
08.1998 - 07.2024
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained a high level of professionalism when dealing with difficult customers.
- Developed strong relationships with customers by providing personalized assistance and support.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
High School Diploma -
Foothill High School
Bakersfield, CA05-1988
Skills
- Medication Management
- Emotional Support
- Personal Hygiene Assistance
- Recreational Activities
- First Aid Training
- Behavioral Management
- ADL support
- Documentation
References
- Jarmeshia Jackson - Customer Service Representative
661-900-8548
- Steven James - Mental Health Services
661-302-9883
- La'Steveia Dixon
661-472-8582
Timeline
Customer Service Representative
Wal-Mart Store
08.1998 - 07.2024
In Home Supportive Services
IHSS In Home Support Services
10.1991 - Current
High School Diploma -
Foothill High School
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