Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Elizabeth Quinones

Lauderhill,FL

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

21
years of professional experience

Work History

Ray's Paving & Drainage Inc

Office Manager
08.2011 - Current

Job overview

  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.

King Of Fans

Accounting Clerk AP/Acounting Clerk AP/AR/Customer Service Representative
05.2003 - 08.2011

Job overview

  • Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
  • Maintained accounting records utilizing in-house and client systems.
  • Input high volume of monthly invoices with consistent accuracy.
  • Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
  • Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
  • Supported audit preparations through meticulous documentation review and prompt response to auditor inquiries.
  • Identified and resolved internal accounting variances, promoting data accuracy.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Maintained account accuracy by reviewing and reconciling checks monthly.

Education

Dillard High School
Fort Lauderdale, FL

High School Diploma
06.1990

University Overview

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Data Entry
  • Clear oral/written communication
  • Administrative Support
  • Bookkeeping
  • Credit and collections
  • Scheduling
  • Employee Supervision
  • Staff hiring

Languages

Spanish
Native or Bilingual

Timeline

Office Manager
Ray's Paving & Drainage Inc
08.2011 - Current
Accounting Clerk AP/Acounting Clerk AP/AR/Customer Service Representative
King Of Fans
05.2003 - 08.2011
Dillard High School
High School Diploma

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Elizabeth Quinones