ELIZABETH RAIMONDO
Summary
Experienced Court Executive with 27 years in the New Jersey Judiciary, including 15 years in executive leadership roles. Led organizational initiatives that improved access to justice and workforce equity while managing data-driven projects. Fostered strategic partnerships and delivered innovative solutions to enhance court services and community engagement.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Ombudsman and Equal Employment Opportunity Officer
New Jersey Superior Court
Somerville
01.2011 - Current
- Direct executive-level oversight of court user relations, investigating and resolving complex inquiries and complaints.
- Collaborate with Trial Court Administrator, Assignment Judge, and Division Managers to address public concerns and improve service delivery.
- Develop and distribute accessible public information on court processes and services, including navigational kiosks; build strategic community partnerships to expand access.
- Lead statewide public education seminars and community outreach initiatives, advancing diversity, equity, and inclusion including: Race: the Power of Illusion, Legal Overview of Federal and State-level Responses to Hate Crimes and Bias Incidents, Tools and Resources for Ensuring Access to Justice and Equity in Services for LGBTQI.
- Oversee data collection and analysis for customer service programs, recommending and implementing operational improvements.
- Co-chair the Self-Represented Court Users Subcommittee of the Strategic Planning Committee leading process improvements for self-represented litigants to enhance accessibility and user experience.
- Lead successful Language Access Program Audit and Access and Fairness Survey Program, ensuring compliance and recommending local improvements.
- Provide recognized leadership on statewide committees, including Chair of the Statewide Conference of Ombudsmen.
- Supervise and mentor administrative professional staff, promoting operational excellence and accountability.
- Somerset, Hunterdon, Warren Vicinage - Somerville, New Jersey
Equal Employment Opportunity Officer
New Jersey Superior Court
Somerville
01.2011 - 07.2023
- Directed and advanced the Vicinage EEO/AA Program through strategic implementation of the Judiciary’s Master Plan, ensuring compliance and workforce equity.
- Advised Trial Court Administrator and Assignment Judge on EEO, fairness, and workplace climate; investigated and resolved discrimination and harassment complaints, fostering an inclusive environment.
- Chaired Local EEO/AA Advisory Committee, influencing statewide policy and program development to promote equity and diversity.
- Oversaw employment practices including recruitment, hiring, promotions, transfers, and job assignments to ensure equitable and compliant personnel processes.
- Investigated and addressed allegations of discrimination, harassment, and inappropriate conduct, recommending corrective actions.
- Conducted workforce analysis and compliance reports; developed targeted outreach and recruitment strategies to enhance representation of underrepresented groups.
- Represented the Judiciary at diversity and recruitment events, strengthening external partnerships.
- Supervised and mentored administrative professional staff, promoting accountability and collaboration.
- Somerset, Hunterdon, Warren Vicinage - Somerville, New Jersey
Assistant Family Division Manager, Hunterdon County
New Jersey Superior Court
Flemington
07.2013 - 09.2014
- Managed Family Division operations, directing a multidisciplinary team and overseeing 2,300+ annual filings.
- Supported Family Judges and collaborated with Division Managers, Presiding Judges, and executive leadership to address complex issues, allocate resources, and implement strategic initiatives.
- Provided guidance on court rules, laws, regulations, and policies, ensuring compliance and high standards of customer service.
- Implemented backlog reduction strategies, calendar management, workflow analysis, and productivity assessment, achieving zero backlog in all dockets except dissolution.
- Developed targeted improvement plans addressing operational challenges, enhancing overall service delivery.
- Built collaborative relationships with Administrative Office of the Courts, justice stakeholders, and cross-divisional partners, contributing to statewide leadership at Family Division Managers’ Conference.
- Somerset, Hunterdon, Warren Vicinage - Flemington, New Jersey
Family Division - Administrative Specialist 4, Domestic Violence Hearing Officer, and Mediator
New Jersey Superior Court
Trenton
08.2004 - 10.2011
- Mercer Vicinage - Trenton, New Jersey
Family Division - Probation Officer, Domestic Violence Intake Unit
New Jersey Superior Court
New Brunswick
01.2000 - 01.2002
- Middlesex Vicinage - New Brunswick, New Jersey
Probation Division - Investigator, Child Support Unit
New Jersey Superior Court
Trenton
01.1998 - 01.2000
- Mercer Vicinage - Trenton, New Jersey
Education
Master of Science - Administration
Central Michigan University
McGuire Air Force Base, NJSkills
- Executive Support
- Strategic Advising
- Program Management
- Project Management
- Diversity Leadership
- Equity Initiatives
- Inclusion Strategies
- Data Analysis
- Reporting
- Public Outreach
- Education
- Talent Management
- Team Building
- Process Improvement
- Change Management
Certification
- Equal Employment Opportunity Certificate Program, Rutgers, 2013
- Employment Law Certificate Program, Rutgers, 2013
- Family Mediation (22-hour), Superior Court of New Jersey, 2010
- Mediation and Conciliation Skills (18-hour), Superior Court of New Jersey, 2010
Selected Leadership Initiatives
- Chair, Statewide Conference of Ombudsmen: Led statewide collaboration and professional development.
- Co-chair, Innovation and Excellence Committee: Drove process improvement initiatives.
- Project Manager, Language Access Program Audit & Access and Fairness Initiative: Achieved compliance and improved service delivery.
Timeline
Assistant Family Division Manager, Hunterdon County
New Jersey Superior Court
07.2013 - 09.2014
Ombudsman and Equal Employment Opportunity Officer
New Jersey Superior Court
01.2011 - Current
Equal Employment Opportunity Officer
New Jersey Superior Court
01.2011 - 07.2023
Family Division - Administrative Specialist 4, Domestic Violence Hearing Officer, and Mediator
New Jersey Superior Court
08.2004 - 10.2011
Family Division - Probation Officer, Domestic Violence Intake Unit
New Jersey Superior Court
01.2000 - 01.2002
Probation Division - Investigator, Child Support Unit
New Jersey Superior Court
01.1998 - 01.2000
Master of Science - Administration
Central Michigan University