Elizabeth Ready
Administration & Customer Service
Nashua,NH
Summary
Detail-oriented administrative professional skilled in multitasking and process improvement eager to support operational efficiency in various environments
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Student Transportation
Student Transportation of America
Hollis, NH
07.2025 - Current
- Transported students safely to and from school following all DOT regulations, while maintaining a calm and supportive environment for students during transit.
- Participated in ongoing training opportunities to stay current on best practices related to student transportation safety guidelines.
- Maintained a clean, safe, and organized vehicle for comfortable student transportation.
Customer Service Representative
Teledyne/ FLIR Systems
Hudson, NH
08.2022 - 07.2025
- Received and processed customer purchase orders accurately using SAP
- Communicated order status, lead times, and stock availability to customers
- Coordinated with management for special pricing and program approvals
- Participated in regular training sessions to stay updated on product features, policies, procedures, and industry trends
- Assisted with order fulfillment processes such as tracking shipments or coordinating returns/exchanges when necessary
- Cultivated positive relationships with key clients through regular communication channels such as phone calls or email correspondence
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Patient Registration Representative
Southern New Hampshire Medical Center
Nashua, NH
09.2018 - 06.2020
- Entered demographic and insurance information for all patients
- Obtained signatures and completed required forms per regulations
- Maintained professionalism and accuracy in emergent situations
- Reduced administrative errors, ensuring patient information was correctly entered and updated in system.
- Facilitated patient education by providing information on hospital policies, procedures, and patient rights.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Imaged and scanned patient and registration documentation into electronic patient records.
Skills
- Resilient in challenging situations
- Experience in hospital settings
- Administrative proficiency
- Quick to adapt to new technologies and processes
- Proficient in acquiring new skills and knowledge, ensuring a seamless transition into new roles
- Accurate data entry
- Efficient appointment management
Timeline
Student Transportation
Student Transportation of America
07.2025 - Current
Customer Service Representative
Teledyne/ FLIR Systems
08.2022 - 07.2025
Patient Registration Representative
Southern New Hampshire Medical Center
09.2018 - 06.2020