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JANA L. LESLIE
Franklin,TN
Work Preference
Summary
Highly accomplished Sales & Marketing Professional and Administrator with a consistent record of successfully increasing companies’ sales, market share, and profits. Known for being a high-energy, competitive achiever who can successfully manage multiple priorities and perform under pressure in a fast-paced environment. Solid face-to-face, presentation and written communication skills, explaining concepts with clarity and precision. Possessing a history of achievement at analyzing businesses, products, markets, and growth opportunities and introducing strategic and tactical solutions that improve competitive performance. Open to a variety of industries and roles, as an individual performer or administrator to provide ongoing support. I find that I love helping and supporting others by helping them have the necessary tools for success very rewarding. I am a Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Sales/Accounting/Operations Admin
Inova Payroll
08.2019 - 05.2025
- Salesforce, Hub Spot, PandaDoc and Sertifi Administrator.
- Prepare weekly management revenue reports for C level management and Investors.
- Prepare monthly commissions for 20 sales people
- Prepared shared Google Sheets using AI
- Set up integration with HubSpot and current in-house system.
- Report directly to the SR VP of Sales and CFO.
- Balanced and update Profit and Loss balance sheet.
- Provided support for C level Executives and Sales Teams
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Multimedia Consultant
Clipper Magazine
03.2017 - 07.2019
- Providing clients with marketing and advertising solutions to reach customers in specified areas. This enables our clients to reach their target audience for potential revenue growth.
- Collaborated with 3-person team to construct interactive presentations and analyze processes, events and services.
Executive Assistant, Account Manager, Salesforce Administrator
Highland Billing, LLC
02.2015 - 02.2017
- Manage sales functions, developing sales opportunities with clients. Developed in-house sales tracking system and served as the Salesforce Administrator. Assisted VP in day-to-day office activities and correspondences
- Microsoft Office – Excel, Word, Outlook, PowerPoint
- Basic Accounting – various programs
- Inside/Outside Sales-sought out companies that needed to factor to improve cash flow.
- Prepared Marketing Presentations.
- Used InDesign to create collateral
- Attended/Scheduled Trade Shows and Events
- Coordinated office events and meals
- Sat up Salesforce platform-added information as requested by management. Created and ran Salesforce reports.
- Trained users on how to navigate Salesforce
- Prepared detailed meeting agendas, capturing key objectives and follow-up actions.
- Managed executive schedules, optimizing time allocation for meetings and appointments.
- Developed and maintained filing systems, enhancing document retrieval efficiency.
- Oversaw office supplies inventory, implementing cost-saving measures through vendor negotiations.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Maintained high levels of security and compliance by enforcing strict access controls, monitoring user activity, and performing periodic vulnerability assessments.
- Ensured data integrity and compliance by overseeing regular cleanup and maintenance of Salesforce records.
Outside/Inside Sales Manager, Client Services
Pegasus, formerly ACS, a Xerox Company
03.2001 - 02.2015
- Director, Print Sales.
- Executive Assistant to President, VP and Sales Director.
- Salesforce Administrator.
- Travel up to 75%.
- Led inside sales team to exceed quarterly revenue targets through strategic planning and performance management.
- Developed training programs to enhance product knowledge and sales techniques among team members.
- Implemented CRM solutions to streamline sales processes and improve customer relationship management.
- Analyzed market trends to identify new business opportunities and refine sales strategies accordingly.
- Collaborated with marketing teams to create targeted campaigns that increased lead generation by enhancing brand visibility.
- Fostered strong relationships with key clients, resulting in improved customer satisfaction and retention rates.
- Monitored sales metrics to assess team performance and adjust strategies for continuous improvement.
- Conducted regular performance reviews, providing constructive feedback and mentorship to drive individual growth within the team.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Managed 4 sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
- Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
- Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
- Worked closely with other departments to promote products and marketing campaigns.
- Updated accounts and maintained long-term relationships with clients.
- Coordinated seamless handoff between departments during account transitions ensuring smooth onboarding experiences for new customers.
- Negotiated favorable contract terms with clients while maintaining a focus on profitability for the company''s bottom line.
- Improved customer retention rates by addressing client concerns promptly and providing tailored solutions.
- Streamlined the sales process by utilizing CRM tools for efficient tracking of leads, prospects, and closed deals.
- Analyzed market trends to identify opportunities for product expansion and target audience growth.
- Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
- Managed accounts to retain existing relationships and grow share of business.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Prepared sales presentations for clients showing success and credibility of products.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
BA - business management, business finance
Belmont University
Nashville, TNSkills
- Strategic leadership expertise
- Strategic business development
- Targeted account management
- Sales data analysis
- Fostering collaborative relationships
- Executive communication skills
- Learning facilitation
- Project management support
- Clear and concise communication
- Skilled in travel planning
- Persuasive sales presentations
- Salesforce platform administration
- Implemented comprehensive marketing strategies
- Experienced in CRM solution implementation
- Sales data analysis via CRM
- Monitoring financial performance metrics
- Collaborative teamwork abilities
- Team-oriented collaboration
- Commitment to service quality
- Skilled in resolving issues
- Task prioritization
- Attention to detail
- Resourceful in finding solutions
- Reliable and detail-oriented
- Adept at managing multiple responsibilities
- Multitasking proficiency
- Strong verbal communication skills
- Critical thinking
- Skilled in software applications
- Experienced in effective organization strategies
- Resilient in challenging situations
- Focused listening
- Prioritization expertise
- Data-driven decision-making
- Skilled in resolving conflicts
- Clear spoken communication
- Collaborative teamwork abilities
- Cross-functional teamwork
Accomplishments
- Used Microsoft Excel to develop and keep profit/loss numbers updated.
- Used detailed Excel spreadsheet to administer commission result monthly.
- Created Excel spreadsheet to keep track of price increases.
- Created collaborative Google sheet for team to update and keep up with gift card fulfillment.
- Supervised team of 22 staff members. Also responsible for annual reviews.
- Salesforce Administrator
- HubSpot Administrator
- Pandadoc Administrator
- Sertifi Administrator
Certification
Certified Supervisor training class and certificate
Previous Notary-commission expired but easy to renew.
Currently taking AI classes to learn how it works and how it can be used.
Working on real estate license, not to be a realtor but because always fascinated with how it works.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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AWARDS AND ACKNOWLEDGEMENTS
Consistently exceeds annual sales goals.
Earned President’s Club award/Top Performer awards.
Built national print sales department achieving over $5 Million in annual sales.
Awarded for highest growth in annual revenue growth.
Quote
The cave you fear to enter contains the treasure you seek.
Joseph Campbell
Software
Zoom
Salesforce
HubSpot
Sertifi
Pandadoc
DocuSign
Interests
Travel, Fashion, Design, Fitness
Timeline
Sales/Accounting/Operations Admin
Inova Payroll
08.2019 - 05.2025
Multimedia Consultant
Clipper Magazine
03.2017 - 07.2019
Executive Assistant, Account Manager, Salesforce Administrator
Highland Billing, LLC
02.2015 - 02.2017
Outside/Inside Sales Manager, Client Services
Pegasus, formerly ACS, a Xerox Company
03.2001 - 02.2015
BA - business management, business finance
Belmont University