Elizabeth Reiss
Milwaukee,WI
Summary
Results-driven professional transitioning into a legal assistant role, bringing 9 years of front desk and client service experience in fast-paced, confidential environments. Proven strengths in communication, scheduling, document handling, and managing high-volume inquiries with accuracy and discretion. Recognized for a calm, client-centered approach, strong attention to detail, and reliable follow-through. Motivated by helping others and eager to learn legal procedures, refine research and drafting skills, and contribute to a team that values integrity, efficiency, and continuous improvement.
Overview
9
9
years of professional experience
Work History
Experience Curator
Coury Hospitality
Milwaukee, WI
03.2026 - Current
- Collaborated with kitchen, housekeeping, and front desk teams
- Assisted with banquet, conference, and special event food service operations as needed.
- Maintained thorough knowledge of hotel amenities, services, and local attractions
- Contributed to achieving departmental service goals by displaying consistent work ethic
- Trained and supported new team members
- Assisted in maintaining confidentiality and professionalism between executive guests and staff
Supervisor/Bartender
Belair Cantina
Milwaukee, WI
05.2022 - 03.2026
- Delivered high-quality client service in a fast paced, high volume environment.
- Managed financial transactions accurately and efficiently.
- Ensured thorough service and maintained a positive attitude.
- Applied conflict-resolution and problem-solving skills to maintain positive client experiences.
- Mentored, onboarded, and supervised new team members.
- Regularly checking with guests to ensure needs are met.
- Demonstrated reliability and attention to detail through consistent adherence to operations.
Front Desk Associate / Receptionist
Klotsche Center
Milwaukee, WI
05.2021 - 08.2022
- Managed daily front office operations, including greeting visitors, answering multi-line phone systems, and directing inquiries to appropriate departments.
- Maintained organized filing systems, scheduled appointments, and coordinated meeting logistics to support office efficiency.
- Handled incoming and outgoing correspondence, prepared reports, and maintained confidential records.
- Assisted with administrative tasks such as data entry, calendar management, and supply ordering to support team productivity.
- Provided excellent customer service by resolving client concerns promptly and professionally.
- Collaborated cross-departmentally to ensure smooth communication and workflow.
Front Desk Associate
Hartford Parks & Recreation
Hartford, WI
05.2017 - 08.2020
- Managed front-desk operations, including greeting visitors, answering multi-line phone systems, and directing inquiries to appropriate departments.
- Organized records, logs, and appointment schedules to ensure efficient daily operations.
- Handled confidential documents and processed intake forms with accuracy and attention to detail.
- Provided high-quality customer service by resolving questions and concerns promptly and professionally.
- Coordinated communication between staff, clients, and management to support smooth workflow.
- Performed administrative tasks including filing, data entry, scheduling, email correspondence, and maintaining office supplies.
Education
English
University of Wisconsin - Milwaukee
05.2024
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Hartford Union High School
Hartford, WI06.2020
Skills
- Scheduling and Coordination
- Attention to Detail
- Time Management
- Communication
- Computer and Telephone Proficiency
- Professional and Technical Writing
- Microsoft Teams, Office, Outlook, and Excel
Timeline
Experience Curator
Coury Hospitality
03.2026 - Current
Supervisor/Bartender
Belair Cantina
05.2022 - 03.2026
Front Desk Associate / Receptionist
Klotsche Center
05.2021 - 08.2022
Front Desk Associate
Hartford Parks & Recreation
05.2017 - 08.2020
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Hartford Union High School
English
University of Wisconsin - Milwaukee