Elizabeth Renteria
Mankato,MN
Summary
Dynamic and results-driven professional with extensive experience in customer service and sales, notably at Dry Goods USA. Excelled in utilizing sales strategies and excellent people skills to drive customer satisfaction and increase sales. Demonstrated strong teamwork and collaboration, alongside reliable time management, to exceed sales targets and foster positive customer relationships. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Sales Associate
Dry Goods USA
09.2024 - Current
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Managed returns, exchanges and refunds in accordance with store policy.
- Performed cash, card, and check transactions to complete customer purchases.
Host
Canadian Honker
03.2023 - 08.2023
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Input orders accurately into POS terminal, split bills and accepted payments.
Aide
Kids Korner Daycare
10.2022 - 08.2023
- Offered caring companionship and emotional support.
- Supported children's development by encouraging teamwork and understanding of others.
- Observed and monitored children's activities.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Promoted learning and social development through structured and unstructured playtime.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
Cashier/Sales Associate
Scheels
06.2021 - 10.2023
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked with floor team and managers to meet wide range of customer needs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Prioritized helping customers over completing other routine tasks in store.
Education
Minnesota State University - Mankato
Mankato, MN05.2027
High School Diploma -
Dover-Eyota High School
Eyota, MN05.2023
Skills
- Goal-Oriented
- Meeting deadlines
- Sales Strategies
- Time Management
- Positive and professional
- Reliable and punctual
- Excellent people skills
- Teamwork and Collaboration
Timeline
Sales Associate
Dry Goods USA
09.2024 - Current
Host
Canadian Honker
03.2023 - 08.2023
Aide
Kids Korner Daycare
10.2022 - 08.2023
Cashier/Sales Associate
Scheels
06.2021 - 10.2023
Minnesota State University - Mankato
High School Diploma -
Dover-Eyota High School
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