Summary
Overview
Work History
Education
Skills
Timeline
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Alison Burgdorf

Mankato,MN

Summary

Dynamic customer service professional with extensive experience at different establishments and a proven track record in money handling and issue resolution. Adept at processing transactions with accuracy and precision, while enhancing customer satisfaction through effective communication. Recognized for maintaining organized workspaces and fostering positive shopping experiences.

Overview

2
2
years of professional experience

Work History

Checker

HyVee
12.2024 - Current
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Maintained clean and organized checkout areas to enhance customer experience.
  • Assisted customers with product inquiries, providing knowledgeable recommendations.
  • Handled cash and card payments, ensuring secure and accurate financial transactions.

Work Based Learning Program

Goodwill
09.2024 - 05.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Program was through Mankato East High School during school hours.

Customer Service Associate

Walgreens
02.2024 - 10.2024
  • Assisted customers with product inquiries and store navigation to enhance shopping experience.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient service delivery.
  • Resolved customer complaints promptly, maintaining high satisfaction levels through effective communication.
  • Educated customers on promotions and loyalty programs, driving engagement and repeat business

Front End Cashier

Walmart
11.2023 - 12.2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Collaborated with team members to streamline checkout procedures, reducing wait times.
  • Monitored inventory levels at checkout areas, facilitating timely restocking of supplies.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.

Crew Team Member

McDonald’s
02.2023 - 11.2023

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  • Provided exceptional customer service, ensuring positive dining experiences for all patrons.
  • Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
  • Collaborated with team members to maintain cleanliness and organization in dining area and kitchen.
  • Prepared food items according to quality standards, adhering to safety and sanitation protocols.

Education

Diploma - Student

Mankato East High School
Mankato, MN
06.2025

Skills

  • Customer service
  • Money handling
  • Accuracy and precision
  • Error detection
  • Issue resolution

Timeline

Checker

HyVee
12.2024 - Current

Work Based Learning Program

Goodwill
09.2024 - 05.2025

Customer Service Associate

Walgreens
02.2024 - 10.2024

Front End Cashier

Walmart
11.2023 - 12.2023

Crew Team Member

McDonald’s
02.2023 - 11.2023

Diploma - Student

Mankato East High School