Shaneka Stallworth
Montgomery
Summary
Dynamic professional with a proven track record at Dollar General Distribution Center, excelling in customer service and quality control. Recognized for consistently exceeding performance targets and enhancing workflow efficiency. Skilled in data entry and error detection, I thrive in fast-paced environments while maintaining accuracy and fostering teamwork.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Checker
Dollar General Distribution Center
05.2024 - Current
- Aided in training new employees, sharing best practices for efficient job performance.
- Actively participated in team meetings, contributing ideas for improving store efficiency and customer satisfaction.
- Exceeded performance targets consistently, demonstrating strong multitasking abilities under press
- Scan Lpn(license)to receive incoming freight from other dollar general locations
- Collaborated with team members to streamline workflow and improve overall store efficiency.
Receptionist
Magnolia Senior Living
08.2023 - 04.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Quality Control Inspector
American Klassic Designs
09.2019 - 07.2023
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Stacker
API Heat Transfer
01.2017 - 08.2019
- Moved finished pallets to storage areas using forklifts.
- Maintained a solid understanding of product specifications and storage requirements, ensuring proper handling and stacking procedures were always followed.
- Stacked finished cases on pallets according to customer requests.
- Reduced product damage by carefully handling items during the stacking process.
- Inspected final packaging to certify fit to customer specifications.
General Warehouse Worker
WorkForce Solutions
02.2015 - 01.2017
- Received and processed warehouse orders using handheld scanner.
- Maintained a clean and safe working environment by following safety protocols and keeping work areas tidy.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Communicated effectively with supervisors regarding issues affecting warehouse operations or performance metrics.
- Loaded and unloaded delivery vehicles, verifying shipment accuracy for both incoming and outgoing orders.
- Maintained safe and clean work environment by keeping warehouse work areas neat, floors clean and goods safely stacked.
- Quickly prepared orders for delivery by picking from shelves, packing in boxes, and attaching shipping labels.
- Used pallet jacks and forklifts to load and unload freight from flatbed trailers.
- Loaded and unloaded cargo for receiving, dispatching, and staging of freight.
- Operated various warehouse equipment such as forklifts, pallet jacks, and hand trucks to efficiently handle materials.
Packer
Conecuh Sausage
03.2013 - 01.2015
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Cut sausages to weigh and pare them for packaging
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
Substitute Teacher
Conecuh County Board Of Education
04.2011 - 02.2013
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Supervised lunchroom and recess activities.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
Education
General Studies
Hillcrest High School
Evergreen, AL05-2001
Skills
- Customer service
- Money handling
- Accuracy and precision
- Error detection
- Product restocking
- Data entry
- Customer service
- Quality control
- General labor
- Picker/Packer
- Warehouse associate
- Materal handling
Certification
Driver's license
Tugger driver
Food handler
Timeline
Checker
Dollar General Distribution Center
05.2024 - Current
Receptionist
Magnolia Senior Living
08.2023 - 04.2024
Quality Control Inspector
American Klassic Designs
09.2019 - 07.2023
Stacker
API Heat Transfer
01.2017 - 08.2019
General Warehouse Worker
WorkForce Solutions
02.2015 - 01.2017
Packer
Conecuh Sausage
03.2013 - 01.2015
Substitute Teacher
Conecuh County Board Of Education
04.2011 - 02.2013
General Studies
Hillcrest High School
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