Elizabeth Reynolds
Jacksonville,FL
Summary
Accomplished Custodial Records Associate 3 at U.S. Bank, adept in database administration and fostering team collaboration. Excelled in enhancing efficiency through effective training and cross-functional partnerships, significantly improving productivity. Demonstrated exceptional problem-solving and organizational skills, ensuring timely project completion and superior customer service.
Overview
4
4
years of professional experience
Work History
Custodial Records Associate 3
U.S. Bank
08.2020 - Current
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Education
High School Diploma -
Stratford High School
Goose Creek, SC12.2001
Skills
- Records retention
- Database Administration
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Team Collaboration
- Active Listening
- Decision Making and Prioritization
- Adaptability and Flexibility
- Decision-Making
- Microsoft Office
- Task Prioritization
- Self Motivation
Timeline
Custodial Records Associate 3
U.S. Bank
08.2020 - Current
High School Diploma -
Stratford High School
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