Elizabeth Reynoso
Melissa,TX
Overview
3
3
years of professional experience
Work History
Customer Service/Sale Associate
The Home Depot Inc
03.2023 - Current
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Greeted customers and offered assistance for increased customer satisfaction.
- Managed customer relations through communication and helpful interactions.
- Trained and mentored junior staff on customer service strategies and techniques.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Maintained relationships with customers to maximize sales opportunities.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Used in-store system to locate inventory and place special orders for customers.
Orthodontic Dental Assistant
Jefferson Dental And Orthodontics
01.2023 - Current
- Improved patient comfort by providing clear explanations and thorough instructions during orthodontic procedures.
- Assisted orthodontists in performing complex treatments, ensuring precise execution of tasks and high-quality results.
- Maintained a sterile work environment to uphold safety standards and prevent crosscontamination.
- Prepared dental equipment and materials for orthodontic procedures, ensuring optimal readiness for efficient appointments.
- Generated detailed patient records with accuracy, maintaining proper documentation of treatments and progress.
- Collaborated with the dental team to ensure timely appointment scheduling and smooth transitions between patients.
- Educated patients on proper oral hygiene practices to maintain healthy teeth during orthodontic treatment phases.
- Managed inventory of dental supplies to ensure availability of necessary tools for all appointments and procedures.
Colorguard Technician
Williams High School
08.2023 - 08.2023
- I held the responsibility of coaching the team of students from 9th and 10th grade during their summer
- In this time I taught the students the basics for fundamentals in Colorguard, which included the basics in dance and posture with a flag.
Pro Sales Associate
The Home Depot
07.2022 - 01.2023
- As a Pro account sales associate, I am responsible for developing on-onne relationships with and selling to industrial, commercial, and other professional customers.
- Increased sales revenue by establishing strong rapport with clients and identifying their specific needs.
- Enhanced client retention rates through personalized follow-up communications and relationship-building initiatives.
- Developed new client relationships through effective networking and outreach efforts, resulting in higher lead generation.
Cashier and Pro Sales Associate
The Home Depot
08.2020 - 07.2022
- The responsibilities of a cashier included providing fast, accurate, and friendly customer service
- I am responsible for training new employees and ensuring that they know how to assist customers and receive credit applications from customers in order to meet our quota each month.
Colorguard Technician
Melissa High School
09.2021 - 04.2022
- Responsibilities include assisting the Color Guard team and director with creating choreography, ensuring the students are focused, on task, learning not only color guard skills but certain life skills through the process, and enjoying their time with the group.
Education
Associate's degree in General Science -
Collin College
McKinney, TX12.2022
Honors and Dual Credit Student -
Melissa High School
Melissa, TX06.2021
Skills
- Communication skills
- Multitask and work under deadlines
- Multilingual skills, fluent in Spanish, English, and knowledge in ASL
- Customer service
- Leadership skills
- Interpersonal skills
- Integrity
- Professional telephone demeanor
- Problem-solving skills
- Customer Service
Awards
Most Outstanding Colorguard Member in the year 2019-2020 Service and dedication Award from the Melissa High School Band in the year 2021 NTCA Scholarship recipient MEF, Melissa Education Foundation, Scholarship recipient 5 Homer awards from Home Depot Cashier of the month for the months of January 2021 and October 2021
References
- Jerry Whorton, Director of Bands/Fine Arts, Melissa ISD, (903) 571-9977
- Taylor Tucker, Colorguard Director, Frisco ISD, (214) 482-2025
- Grace Lee, Orthodontist of Jefferson Dental and Orthodontics, Mckinney Tx, (267) 896-1654
Languages
Spanish
Native or Bilingual
American Sign Language
Elementary
Timeline
Colorguard Technician
Williams High School
08.2023 - 08.2023
Customer Service/Sale Associate
The Home Depot Inc
03.2023 - Current
Orthodontic Dental Assistant
Jefferson Dental And Orthodontics
01.2023 - Current
Pro Sales Associate
The Home Depot
07.2022 - 01.2023
Colorguard Technician
Melissa High School
09.2021 - 04.2022
Cashier and Pro Sales Associate
The Home Depot
08.2020 - 07.2022
Associate's degree in General Science -
Collin College
Honors and Dual Credit Student -
Melissa High School
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Michael Soria-BurgueñoMichael Soria-Burgueño
Freight Team Associate at The Home Depot IncFreight Team Associate at The Home Depot Inc
Megan WebbMegan Webb
Sales Associate at The Home Depot IncSales Associate at The Home Depot Inc
BENTLEY DAVISBENTLEY DAVIS
Space Analyst at The Home Depot IncSpace Analyst at The Home Depot Inc
Edinam KokutseEdinam Kokutse
RN, Acute Care Float Pool at Baylor Scott & WhiteRN, Acute Care Float Pool at Baylor Scott & White