ELIZABETH RIVERA
Summary
Experienced career counselor adept at crafting personalized career plans by assessing skills, interests, and aspirations. Skilled in offering comprehensive guidance on education, training, and employment opportunities, with a proven track record of assisting clients in achieving their career objectives through strategic planning and networking. Committed to empowering individuals to make informed decisions about their future endeavors. Resourceful professional with 12 years of experience in the US Army, excelling in organizational leadership and change management. Known for improving operations and solving problems, with a deep understanding of company needs. Highly proficient in building lasting relationships with stakeholders to further company goals. Ready to leverage training and experience to tackle new professional challenges.
Overview
12
12
years of professional experience
Work History
Career Counselor
United States Army
07.2022 - 04.2024
- Provide one-on-one counseling sessions to assess career needs and develop action plans.
- Guide clients in navigating career transitions, such as transitioning from military to civilian life.
- Offer resources and referrals for education, training, and certification programs.
- Collaborate with local businesses and organizations to create employment opportunities for clients.
- Administer career-related assessments and interpret results to inform career decisions.
- Track client progress and outcomes, adjusting strategies as needed to ensure success.
- Assist individuals in exploring career options, identifying strengths and interests, and setting career goals.
- Conduct career assessments and provide guidance on educational and vocational opportunities.
Victim Advocate
United States Army
04.2021 - 06.2022
- Developed safety plans to meet victims' assessment of need.
- Accompanied clients to court to clarify processes and procedures.
- Supported victims, family members and witnesses through law enforcement, healthcare and social services.
- Liaised with members of justice system on behalf of client.
- Established treatment plans with short- and long-term goals.
- Spearheaded awareness through public speaking to community and business groups.
- Coordinated individual and group counseling to meet victim service standards.
- Collaborated with other professionals to plan and coordinate care for clients.
Chef Manager
OFFICE OF THE SECRETARY OF DEFENSE
06.2020 - 03.2021
- Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Pitched in to work line during busy periods or in place of sick employees.
- Instituted positive kitchen atmosphere for staffers through effective communication, consistent training and skill development.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Assisted with menu development and planning.
Front Office Clerk
OFFICE OF THE SECRETARY OF DEFENSE
05.2018 - 05.2020
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Responded to inquiries from callers seeking information.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided clerical support, addressing routine, and special requirements.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Culinary Management Non-Commissioned Officer
United States Army
03.2016 - 04.2018
- Scheduled kitchen staff of 40 people.
- Motivated team of 20 employees to maintain high standards of food preparation and efficiency for 10 hours per shift.
- Maintained kitchen hardware and repaired tools or ordered equipment.
- Lowered restaurant costs by 30% through creative ingredient sourcing and food waste efficiency.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Maximized quality assurance by completing frequent line checks.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Radio Transmission Operator
United States Army
09.2015 - 04.2016
- Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
- Maintained accurate documentation of messages transmitted and received.
- Monitored emergency frequencies to detect distress calls and dispatch emergency response personnel or equipment.
- Identified and obtained bearings of signal sources through use of direction-finding procedures.
Culinary Specialist
United States Army
10.2012 - 08.2015
- Inspected deliveries for accuracy and safety.
- Established food preparation procedures and guidelines to promote meal consistency and quality.
- Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
- Prepared and served food to approximately 700 to 1000 personnel in military community.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Set up and broke down kitchen for service.
Education
Associate of Science - Nursing
Hopkinsville Community College
Hopkinsville, KY12.2026
Skills
- Standardized Testing
- Team Building
- Stress Management
- Instructional Methods
- Counseling
- Documentation
- Professional Development Training
- Individual and Group Counseling
- Career Mentoring
- One-On-One Counseling
Timeline
Career Counselor
United States Army
07.2022 - 04.2024
Victim Advocate
United States Army
04.2021 - 06.2022
Chef Manager
OFFICE OF THE SECRETARY OF DEFENSE
06.2020 - 03.2021
Front Office Clerk
OFFICE OF THE SECRETARY OF DEFENSE
05.2018 - 05.2020
Culinary Management Non-Commissioned Officer
United States Army
03.2016 - 04.2018
Radio Transmission Operator
United States Army
09.2015 - 04.2016
Culinary Specialist
United States Army
10.2012 - 08.2015
Associate of Science - Nursing
Hopkinsville Community College
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