Elizabeth Rizzolo
Puyallup
Summary
Compassionate Personal Health Care Assistant with background in providing superior care to individuals of varying ages and health conditions. Skills include patient care, medication administration, and development of personalized care plans. Demonstrated ability to build trusted relationships with patients, family members, and medical staff. Known for improving overall patient well-being through individualized attention and dedicated care.
Overview
2
2
years of post-secondary education
1
1
year of professional experience
Work History
Personal Healthcare Assistant
Regents Medical Center
Pleasant View
01.2026 - Current
- Performing monthly calls to over 200 patients enrolled in chronic care management program
- Updated patient care plans and chart reviews
- Competing pre-visit questionnaire with patients over the phone and in person
- Medication reconciliation and refills
- Close gaps in HEDIS measures and complete provider assessment
forms(PAF) for many insurance companies - Referral coordination
- Handle billing for chronic care management calls
Healthcare Debt Collector
CBE Companies Inc.
Clarksville
08.2025 - 01.2026
- Communicated with clients to discuss payment arrangements and account statuses.
- Maintained accurate records of customer interactions and payment agreements.
- Utilized collection software to track outstanding debts and manage accounts.
- Ensured compliance with federal and state collection regulations in all communications.
Education
Associate of Science - Nursing
Ivy Tech Community College of Indiana
08.2024 - 07.2026
Skills
- Patient care
- Health records maintenance
- Effective communication
- Customer service
- Data entry accuracy
Timeline
Personal Healthcare Assistant
Regents Medical Center
01.2026 - Current
Healthcare Debt Collector
CBE Companies Inc.
08.2025 - 01.2026
Associate of Science - Nursing
Ivy Tech Community College of Indiana
08.2024 - 07.2026