Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elizabeth Rocha

Richmond Hill,GA

Summary

Dynamic clinical leader with extensive experience at Memorial University Medical Center, excelling in patient care coordination and quality improvement initiatives. Proven ability to enhance team performance through effective staff training and interdisciplinary collaboration, while implementing evidence-based practices to ensure patient safety and optimize workflows. communicator dedicated to fostering a supportive healthcare environment.

Overview

2026
2026
years of professional experience

Work History

Interim Manager

Memorial University Medical Center
Savannah, GA
12.2025 - Current

Support team in delivering safe, quality care through effective leadership. Conduct nurse leader rounding to enhance patient care experience. Guide staff in implementing improvement recommendations both individually and collaboratively. Collaborate with ancillary leaders to foster a safer work environment, focusing on many things such as infection prevention, environmental services, and maintenance.

Clinical Nurse Coordinator

Memorial University Medical Center
Savannah, GA
2024 - 2025
  • Orchestrated comprehensive patient care plans by engaging multidisciplinary teams, focusing on superior treatment outcomes.
  • Reviewed and integrated evidence-based protocols to optimize nursing practices while prioritizing patient safety.
  • Coordinated patient admissions, discharges, and transfers, ensuring optimal workflow and resource allocation.
  • Facilitated comprehensive training for new nursing staff, focusing on clinical procedures, policy guidelines, and documentation accuracy.
  • Cultivated a supportive environment for nursing staff through mentorship and supervision, encouraging continuous professional development.
  • Analyzed patient acuity levels to create adaptive staffing schedules and efficiently allocate assignments among team members.
  • Coordinated discharge planning efforts, ensuring seamless communication among patients, families, and healthcare providers.
  • Conducted thorough data analysis to drive quality improvement initiatives and establish effective best practices.
  • Implemented ethical decision-making frameworks in all clinical interactions, reinforcing dedication to patient safety and overall wellbeing.
  • Conducted assessments and created personalized care plans to improve overall patient well-being.
  • Coordinated interactions between patients, families, and physicians to promote understanding and seamless care delivery.
  • Conducted evaluations and informal coaching sessions to address and resolve performance issues within nursing staff.
  • Orchestrated communication strategies to improve coordination of patient care, promoting interdisciplinary teamwork and collaboration.
  • Championed professional development initiatives for nursing staff, aligning training with identified skill gaps in the unit.
  • Engaged with physicians and interdisciplinary teams to create and manage customized care strategies for patients.

Registered Nurse

Memorial University Medical Center
Savannah, GA
08.2022 - 2025
  • Administered medications and treatments in accordance with established protocols.
  • Monitored patient vital signs and reported changes to interdisciplinary team.
  • Assisted in developing individualized care plans based on patient assessments.
  • Educated patients and families on health management and post-discharge care.
  • Implemented infection control measures to ensure a safe environment for patients.
  • Collaborated with healthcare team to enhance patient safety and quality of care.
  • Participated in training new nursing staff on hospital policies and procedures.
  • Documented patient progress accurately in electronic health records systems.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.

Medical Assistant

Geeta S Chavda, MD PC and Sleep Clinic
Hopkinsville, KY
04.2017 - 2020
  • Assisted in patient intake processes, ensuring accurate data entry and efficient scheduling.
  • Supported physicians during examinations by preparing instruments and assisting with procedures.
  • Managed electronic health record system to maintain up-to-date patient information and documentation.
  • Coordinated follow-up appointments, enhancing patient care continuity and satisfaction.
  • Educated patients on treatment plans, medications, and preventive care practices to promote health literacy.
  • Collaborated with healthcare team members to streamline workflow and improve clinic operations.
  • Monitored inventory levels of medical supplies, facilitating timely orders to prevent shortages.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.

Medical Assistant

Rafael J Deliz MD PLLC
Laredo, TX
06.2014 - 2016
  • Assisted with patient intake processes, ensuring accurate and timely data entry.
  • Managed appointment scheduling, optimizing clinic workflow and patient experience.
  • Administered basic medical procedures, adhering to safety and sanitation protocols.
  • Supported physicians during examinations, facilitating efficient patient care delivery.
  • Maintained electronic health records, ensuring compliance with privacy regulations.
  • Coordinated communication between patients and healthcare providers to enhance service quality.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Trained all new staff member

Education

Associate of Science - Nursing

Fortis Institute
Nashville, TN
2021

NRCMA - Medical Assistant Certification - Medical Assistant

Kaplan College
Laredo, TX
2014

Skills

Patient care coordination

Clinical leadership

Evidence-based practice

Quality improvement initiatives

Staff training and development

Interdisciplinary collaboration

Care plan implementation

Infection control measures

Electronic health records management

Patient safety protocols

Workflow optimization

Team performance enhancement

Customer service

Decision-making

Time management

Team leadership

Staff management

Goal setting

Relationship building

Strategic planning

Staff development

Shift scheduling

Conflict resolution

Safety procedures

Teamwork and collaboration

Bilingual

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Interim Manager

Memorial University Medical Center
12.2025 - Current

Registered Nurse

Memorial University Medical Center
08.2022 - 2025

Medical Assistant

Geeta S Chavda, MD PC and Sleep Clinic
04.2017 - 2020

Medical Assistant

Rafael J Deliz MD PLLC
06.2014 - 2016

Clinical Nurse Coordinator

Memorial University Medical Center
2024 - 2025

Associate of Science - Nursing

Fortis Institute

NRCMA - Medical Assistant Certification - Medical Assistant

Kaplan College
Elizabeth Rocha