Elizabeth Rocha Lopez
Vancouver ,WA
Summary
Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.
Overview
6
6
years of professional experience
Work History
Bank Teller
Riverview Community Bank
Vancouver , WA
08.2023 - 06.2024
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Cross-sold bank products such as savings accounts and credit cards to existing clients.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced cash drawers on a daily basis.
- Provided exceptional customer service while accurately processing routine transactions.
- Answered customer inquiries regarding bank products and services.
- Processed wire transfers for customers both domestically and internationally.
- Cross-sold additional bank products when applicable to meet customer needs.
Beauty Advisor
Ulta Beauty Inc.
Portland , OR
09.2021 - 05.2023
- Educated customers on proper makeup techniques and best products for individual needs, including skin tone, beauty routine and age.
- Maintained clean and organized counters and work areas.
- Finalized purchases and processed payments.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Displayed merchandise to present visually appealing arrangements that drive sales.
Infant, Toddler, Preschool, School Age Teacher
Little Lights Learning Center
Vancouver , WA
03.2020 - 03.2021
- Read stories to children and taught painting, drawing and crafts.
- Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
- Changed diapers, used bibs and monitored behaviors to maintain good hygiene for each child.
- Taught children foundational skills such as colors, shapes and letters.
- Maintained tidy, clean and safe environments for children.
- Established indoor and outdoor safe play environments for children.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
Caregiver
Clear Water Springs
Vancouver , WA
06.2018 - 11.2018
- Assisted over 10 residents, aged 50 to 80 with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
- Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross contamination.
- Cultivated amiable relationships with over 10 residents, resulting in strong overall patient happiness and emotional well-being.
- Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
Education
High School Diploma -
Evergreen High School
Vancouver, WA06.2018
Cosmetology
Cascadia Tech Academy
Vancouver, WA06.2018
Skills
- Active listening skills
- Honest and Dependable
- Reliable and Responsible
- Relationship Building
- Customer service skills
- Problem-solving skills
- Organizational skills
- Teamwork
- Leadership skills
- Attention to detail
- Strong Communication and Interpersonal Skills
Custom
- Basic training certification (STARS)
- CPR Certification
- HIV/Blood Borne Pathogens Training
- Food Handlers Card
- TB test
- BAI Courses
Timeline
Bank Teller
Riverview Community Bank
08.2023 - 06.2024
Beauty Advisor
Ulta Beauty Inc.
09.2021 - 05.2023
Infant, Toddler, Preschool, School Age Teacher
Little Lights Learning Center
03.2020 - 03.2021
Caregiver
Clear Water Springs
06.2018 - 11.2018
High School Diploma -
Evergreen High School
Cosmetology
Cascadia Tech Academy
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