Mitra Hendrickson
Rock Hill,SC
Summary
I am interested in a career utilizing my understanding of people along with my good interpersonal skills, I’ve developed in my extensive experience working with people.
Overview
12
12
years of professional experience
8
8
Certifications
3
3
Languages
Work History
Bank Teller, Front lobby & drive through
Wells Fargo Bank
7 2021 - Current
- Recording transactions, logging checks and cash deposits, preparing transaction reports
- Counting and packaging money
- Receiving payments for bills, loans and mortgages
- Opening new accounts and helping with loan applications
- Exchanging foreign currency
- Promoting the bank’s products and services
- Keeping customers’ personal information confidential
- Communicating with other bank team members
- Responsible for large sums of money
- Assisting customers with account related issues
- Balancing of the checks and cash at the end of every day.
Sub Contracting for Amazon Flex Services
Self Employed, Contract Service
03.2019 - 01.2020
- Organizing routes.
Optician - Eye Care Specialist
America's Best Contacts & Eyeglasses
08.2018 - 02.2019
- Fitting Eyeglasses for clients
- Helping clients to select the correct glasses.
Customer Service Desk
Sam’s Club
05.2018 - 08.2018
- Resolving customer complaints, Processing returns
- Processing new memberships and promoting new credit cards.
Advantage Coordinator - Marketing Department
Sam’s Club
03.2017 - 05.2018
- Organizing membership recruitment drives
- Working at the customer service desk whenever needed
- Creating weekly membership reports to track success
- Recommending, selecting and helping locate and obtain out-of-stock products based on customer requests
- Answering questions regarding store and products, while maintaining knowledge of current sales and store promotions
- Assisting customers in person and via telephone
- Required to make 30-40 cold calls a day.
Customer service & Sales Associate
Lowes Home Improvement Center
03.2012 - 08.2012
- Organizing inventory, maintaining the sales floor
- Assisting store patrons with exceptional customer service.
Education
BACHELOR'S DEGREE, Educational Sciences -
Skills
Computer Literacy
Time Management Skills
Customer Service Expert
Attention to Details
Strong Organizational Skills
Training In Job Analysis
Active listening skills
Team Building Skills
Effective Communication
Global Experience
Multitasking Skills
Building Customer Rapport
Data filing
Secure Confidential information
Certification
Report Writing - 07/1992
Timeline
Sub Contracting for Amazon Flex Services - Self Employed, Contract Service
03.2019 - 01.2020
Optician - Eye Care Specialist - America's Best Contacts & Eyeglasses
08.2018 - 02.2019
Customer Service Desk - Sam’s Club
05.2018 - 08.2018
Advantage Coordinator - Marketing Department - Sam’s Club
03.2017 - 05.2018
Customer service & Sales Associate - Lowes Home Improvement Center
03.2012 - 08.2012
Bank Teller, Front lobby & drive through - Wells Fargo Bank
7 2021 - Current
- BACHELOR'S DEGREE, Educational Sciences,