Elizabeth Rocke
Jeffersonville,IN
Summary
Dynamic Bar Manager/Head Bartender with a proven track record at White River Yacht Club, excelling in inventory management and fostering customer relationships. Expert in liquor law compliance and adept at boosting team performance through effective training and mentoring. Achieved a loyal customer base by ensuring top-notch service and a safe, welcoming atmosphere.
Reliable individual proudly offering almost 20 years of restaurant experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff.
Reliable Bar manager/ Head bartender with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.
Overview
6
6
years of professional experience
Work History
Bar Manager/Head Bartender
White River Yacht Club
Indianapolis, IN
07.2018 - Current
- Closed out cash register and prepared cashier report at close of business.
- Handled deposits and gaming
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Create front of house schedules and staffing
Education
No Degree - Cosmetology
Pjs School Of Cosmetology
No Degree - Criminal Justice
Harrison College - Indianapolis
Indianapolis, INSkills
- Bar Management
- Shift Scheduling
- Money Handling
- Front of House Management
- Managing Deliveries
- Inventory Management
- Supply Ordering
- Customer Relationship Building
- Team Leadership
- Training and mentoring
- Performance monitoring
- Liquor Law Compliance
- Health and safety
Timeline
Bar Manager/Head Bartender
White River Yacht Club
07.2018 - Current
No Degree - Cosmetology
Pjs School Of Cosmetology
No Degree - Criminal Justice
Harrison College - Indianapolis