Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Rodriguez

Hollywood,USA

Summary

Multilingual professional with 6+ years of experience in customer service, administration, and healthcare. Proven ability to manage appointments, handle data entry, and support teams in dynamic environments. Fluent in Dutch, English, and Spanish, with a focus on delivering exceptional service and continuous improvement.

Overview

11
11
years of professional experience

Work History

Administrative Assistant

Generator Supercenter
Hollywood, FL
01.2024 - Current
  • Provide exceptional customer service, resolving inquiries via phone and email.
  • Manage scheduling for sales representatives, ensuring accurate and timely follow-ups.
  • Perform data entry in CRM systems, keeping customer records up to date.
  • Assist with customer communications, order processing, and status updates.

Caregiver

ZorgSpectrum
Amsterdam, NL
01.2022 - 01.2023
  • Provided compassionate care to patients, managing daily needs and medications.
  • Updated patient records and collaborated with healthcare teams for optimal care delivery.

Server / Host

IL Piccolino
Providence, RI
01.2019 - 01.2020
  • Delivered exceptional guest service, managing reservations and customer inquiries.
  • Maintained a welcoming environment and assisted with seating arrangements.

Floor Manager

ZARA Inditex
Amsterdam, NL
01.2018 - 01.2019
  • Led a team of X employees, managing daily operations and enhancing store performance.
  • Implemented inventory systems, reducing shortages and improving stock accuracy.
  • Used CRM to manage customer profiles and process returns.

Room Service

St. Antonius Hospital
Utrecht, NL
01.2016 - 01.2018
  • Delivered meals to patients, ensuring adherence to dietary restrictions.
  • Processed orders and managed patient communications.

Retail Sales Associate

Makro
Amsterdam, NL
01.2016 - 01.2017
  • Assisted customers with product selections and upselling.
  • Managed inventory and processed phone orders.

Phone Sales

Amsterdam, NL
01.2014 - 01.2016
  • Conducted high-volume sales calls and managed CRM updates.
  • Delivered customer service and resolved issues.

Education

Associates Degree - Public Health

Oosterlicht College
Utrecht, NL
01.2018

High School Diploma - Healthcare

Utrecht, NL

Skills

  • Customer Service
  • CRM Systems
  • Data Entry
  • Scheduling
  • Technology
  • Team Collaboration
  • Multitasking

Timeline

Administrative Assistant

Generator Supercenter
01.2024 - Current

Caregiver

ZorgSpectrum
01.2022 - 01.2023

Server / Host

IL Piccolino
01.2019 - 01.2020

Floor Manager

ZARA Inditex
01.2018 - 01.2019

Room Service

St. Antonius Hospital
01.2016 - 01.2018

Retail Sales Associate

Makro
01.2016 - 01.2017

Phone Sales

01.2014 - 01.2016

Associates Degree - Public Health

Oosterlicht College

High School Diploma - Healthcare