ELIZABETH ROMO
Milwaukee,WI
Summary
Cultivated effective interpersonal relationships while maintaining a high standard of work ethic and professionalism.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Safety & Security Officer
Froedtert Hospital
Wauwatosa, WI
06.2025 - Current
- Monitored hospital premises to ensure compliance with safety protocols and emergency procedures.
- Conducted regular safety inspections to identify potential hazards and implement corrective measures.
- Collaborated with medical staff to develop and enforce security policies for patient and staff protection.
- Trained new personnel on safety standards, emergency response, and operational procedures.
- Communicated effectively with employees at all levels regarding safety expectations and performance standards, fostering a culture of accountability.
- Managed incident reports by documenting security breaches and coordinating responses with law enforcement.
- Maintained accurate records of safety training sessions, incident reports, and regulatory compliance documentation, ensuring easy reference when needed.
- Coordinated with first responders during emergencies or drills, facilitating smooth evacuations or responses when necessary.
- Provided a secure environment for employees and visitors through proactive monitoring of premises and responding promptly to security concerns.
- Demonstrated commitment to continuous improvement by staying informed about new technologies and best practices within the safety and security field, applying relevant knowledge as appropriate.
- Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
- Participated in ongoing professional development opportunities to stay current on best practices in workplace safety and security management.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked and verified photo identification prior to granting facility access.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
CORRECTIONAL OFFICER
MILWAUKEE COMMUNITY'S REINTEGRATION CENTER
Franklin, Wisconsin
05.2023 - Current
- Demonstrated ability to handle difficult residents in a professional and effective manner.
- Developed excellent communication skills to de-escalate potentially volatile situations.
- Responded quickly to disturbances utilizing appropriate force when necessary in accordance with departmental guidelines.
- Utilized sound judgment and decision making skills when dealing with inmates, staff and visitors.
- Administered daily counts of residents and documented for recordkeeping.
- Enforced institutional rules through verbal warnings, written reports or physical intervention as needed.
- Performed observation duties in housing units to ensure compliance with rules and regulations.
- Made periodic patrols of quarters and work areas and initiated counts of inmates at regular and irregular intervals.
- Participated in regular training sessions to stay up-to-date on changes in correctional policies and procedures.
- Searched cells or living quarters for contraband and unapproved items.
- Engaged in meaningful dialogue with inmencouraging them towards positive behavior change.
- Controlled disruptive behavior by voicing verbal orders and using physical force.
- Implemented disciplinary actions in accordance with established policy.
- Monitored personal mail for contraband or any other suspicious items that may be entering the prison system illegally.
- Distributed meals and monitored resident intake of nutritional requirements.
- Participated in required job training.
- Counted to ensure that each prisoner was present.
- Leveraged training to apply weapons, handcuffs, and physical force for maintaining order.
- Issued clothing and bedding to residents.
- Maintained order within the facility by conducting searches, shakedowns, head counts and pat downs as necessary.
SECURITY SERGEANT
STATE OF WISCONSIN DEPARTMENT OF CORRECTIONS
Milwaukee, Wisconsin
10.2006 - 10.2022
- Coached and directed new team members on performance and policies implementation
- Attended to emergency situations such as accidents, alarms and suspicious activity as first responder
- Wrote detailed reports regarding daily security activities and notable incidents
- Recorded required data for incident reports and files
- Monitored entire facility using CCTV while simultaneously performing dispatch duties
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety
- Provided security team leadership and contributed to on-call duties
- Conducted site reviews and security audits and made recommendations to management based on findings
- Led security team and contributed to on-call shifts
- Secured premises and personnel by patrolling property and monitoring surveillance cameras
- Led and directed investigations of accidents, thefts and property loss on premises
- Used two-way communication to generate enthusiasm and foster atmosphere receptive to open exchange
- Inspected posts and met with subordinates to outline tasks and responsibilities
- Trained and managed staff associates on various programs on computer
- Monitored and maintained scheduled security checks to optimize safety
- Identified and reported security threats, unsafe conditions or hazards, and other emergency situations
- Implemented security tools and equipment to comply with safety and fire requirements
- Applied established security protocols to support the safety of personnel and visitors
- Worked closely and established working relationship with law enforcement agency personnel
- Investigated and responded to alarms and other security incidents
- Developed and maintained relationships with local law enforcement and emergency services
- Assisted with screening, interviews and hiring of new security officers
- Secured entrances and exits by locking doors and gates
- Developed and documented security procedures, policies and standards
- Logged items distributed to persons, such as keys and key cards
- Monitored and authorized entry of employees, visitors and other persons.
- Trained new staff members on proper safety and security procedures.
- Developed detailed incident reports to document security breaches.
- Conducted regular patrols of the property to identify any potential threats.
- Maintained inventory of all equipment assigned to the Security Department.
- Organized monthly training sessions for security personnel on various topics such as first aid, fire safety.
- Investigated suspicious activities and reported findings to appropriate personnel.
OFFICE ASSISTANT
STATE WISCONSIN PROBATION & PAROLE
Milwaukee, Wisconsin
01.2016 - 01.2017
- Supported staff by performing data entry and completing administrative duties
- Conducted investigations and interviews and verified client information using various sources and techniques
- Completed record checks utilizing legal databases and outreach to stakeholders
- Wrote reports detailing offenders' progress for submission to stakeholders
- Supervised people on community-based sentences, such as electronically monitored home detention and provided field supervision of probationers by conducting curfew checks and visits to home, work, and school
- Sorted and indexed information, setting up and maintaining specialized filing systems
- Updated employee and department directories to properly refer visitors or callers
- Conducted research and data collection, spearheading special assignments
- Examined documents and forms for accuracy, enforcing conformance to company rules and regulations
- Scheduled appointments, maintaining calendars for personnel.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Performed data entry tasks with accuracy and speed utilizing MS Office applications such as Word, Excel, PowerPoint.
- Created spreadsheets using advanced formulas in Excel to track progress on projects.
- Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Answered multi-line telephone system to direct calls and take messages.
Education
Criminal Justice
UNIVERSITY OF WISCONSIN - MILWAUKEE
Milwaukee, WIAssociate Degree Liberal Arts in Paralegal Studies
MILWAUKEE AREA TECHNICAL COLLEGE
Milwaukee, WIProfessional Hospital Security Training - Safety And Security
IAHHS
Online03.2026
Skills
- Supported criminal investigations through staffing and scheduling efforts
- Assisted in analyzing reports for security team assessments
- Gained experience with CCTV operations and investigative protocols
- Prepared daily status reports to keep team informed
- Resolved conflicts effectively within team dynamics
- Crafted detailed reports for administrative oversight purposes
- Utilized electronic medication records for dispensing controlled substances
- Achieved weapons qualification to meet operational standards
- Applied Microsoft Office tools for various administrative tasks
- Engaged with Wisconsin Integrated Correctional System for resident classification
Certification
AED / First Aid certification's Prison Rape Elimination Act Investigator Certification, Life saving Award Letter from State Warden
Awards
Discretionary Merit Award 2011, Letter for saving life of citizen
Timeline
Safety & Security Officer
Froedtert Hospital
06.2025 - Current
CORRECTIONAL OFFICER
MILWAUKEE COMMUNITY'S REINTEGRATION CENTER
05.2023 - Current
OFFICE ASSISTANT
STATE WISCONSIN PROBATION & PAROLE
01.2016 - 01.2017
SECURITY SERGEANT
STATE OF WISCONSIN DEPARTMENT OF CORRECTIONS
10.2006 - 10.2022
Associate Degree Liberal Arts in Paralegal Studies
MILWAUKEE AREA TECHNICAL COLLEGE
Criminal Justice
UNIVERSITY OF WISCONSIN - MILWAUKEE
Professional Hospital Security Training - Safety And Security
IAHHS