Elizabeth Rose
Oneida,KS
Summary
Dynamic and detail-oriented professional with a proven track record at Blue Chip Promotions, excelling in customer service and leadership. Adept at training and mentoring team members while enhancing operational efficiency. Recognized for problem-solving abilities and a commitment to workplace safety, driving team success and achieving organizational goals.
Overview
23
23
years of professional experience
Work History
Team Member
TA
01.2024 - Current
- Operated point-of-sale systems to process transactions accurately and efficiently.
- Assisted in maintaining cleanliness and organization of front and back areas.
- Collaborated with team members to ensure timely service during peak hours.
- Provided exceptional customer service to enhance guest satisfaction levels.
- Restocked supplies and inventory to maintain optimal product availability.
- Trained new staff on operational procedures and customer interaction techniques.
- Resolved customer inquiries and complaints swiftly to ensure positive experiences.
Team Member
Casey's General Stores
09.2023 - 01.2025
- Adhered to safety protocols while handling food and beverage items.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
File/Data Entry Clerk
State of Kansas
09.2018 - 02.2020
- Entered data into company databases with high accuracy and attention to detail.
- Verified and corrected discrepancies in data entries to ensure information integrity.
- Managed electronic filing systems for efficient document retrieval and storage.
- Assisted in training new staff on data entry procedures and company software.
- Collaborated with team members to streamline data processing workflows and enhance productivity.
- Completed data entry tasks with accuracy and efficiency.
Office Manager
Blue Chip Promotions
04.2003 - 08.2006
- Streamlined office operations by implementing efficient scheduling systems and improving workflow processes.
- Managed vendor relationships, negotiating contracts to enhance service quality and reduce costs.
- Oversaw inventory management, ensuring availability of supplies while minimizing excess stock.
- Developed training programs for new staff, fostering a culture of continuous improvement and collaboration.
- Implemented budget tracking procedures, enhancing financial oversight and resource allocation efficiency.
- Coordinated company events, increasing employee engagement through effective planning and execution.
Education
High School Diploma -
ACCHS
Effingham, KS12-2001
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Leadership qualities
- Workplace safety
- Goal setting and achievement
- Product knowledge
- Training and mentoring
Timeline
Team Member
TA
01.2024 - Current
Team Member
Casey's General Stores
09.2023 - 01.2025
File/Data Entry Clerk
State of Kansas
09.2018 - 02.2020
Office Manager
Blue Chip Promotions
04.2003 - 08.2006
High School Diploma -
ACCHS