Elizabeth Ross
Augusta,GA
Summary
Compassionate and adaptable Patient Care Technician with extensive experience at Wellstar MCG, skilled in vital signs monitoring and infection control. Proven ability to enhance patient comfort and safety while training new staff, ensuring high-quality care delivery and compliance with healthcare standards. Dedicated to improving patient outcomes through effective communication and teamwork.
Overview
17
17
years of professional experience
1
1
Certification
Work History
PCT/Care Partner
Wellstar MCG
Augusta, GA
11.2024 - Current
- Assisted nursing staff in delivering patient care and support.
- Monitored vital signs, reporting changes to healthcare professionals promptly.
- Maintained cleanliness and organization of patient care areas and equipment.
- Documented patient information accurately in electronic health records systems.
- Followed infection control protocols to maintain a safe environment for patients.
- Educated patients and families on care processes, promoting understanding and compliance.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Med Tech
The Claiborne at Westlake
Martinez, Ga
10.2018 - 08.2025
- Conducted routine laboratory tests to support patient diagnosis and treatment plans.
- Maintained and calibrated medical equipment to ensure optimal performance and safety standards.
- Assisted in patient preparation for procedures, ensuring comfort and understanding of processes.
- Collaborated with healthcare professionals to communicate test results and address patient needs.
- Trained new team members on standard operating procedures and safety protocols within the lab environment.
- Monitored inventory levels of medical supplies, facilitating timely reordering to avoid shortages.
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Administered medications and performed basic and advanced patient assessments.
- Collected and processed laboratory specimens to obtain samples for analysis.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
- Performed routine maintenance on medical equipment, ensuring reliability and accuracy of test results.
- Conducted blood draws and other specimen collections, contributing to timely and accurate diagnostic outcomes.
- Improved laboratory efficiency with implementation of streamlined sample processing procedures.
CNA
Helping Hands Hospice
Augusta, GA
09.2018 - 2025
- Provided compassionate care to patients, ensuring comfort and dignity during end-of-life transitions.
- Assisted with daily living activities, including bathing, grooming, and feeding, promoting patient independence.
- Monitored vital signs and reported changes to nursing staff, enhancing patient safety and care quality.
- Maintained accurate patient records and documentation in compliance with healthcare regulations.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Delivered high-quality care to Type patients in hospital facility.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Upheld infection control and prevention policies across different patient-facing areas.
- Transported patients between rooms and appointments or testing locations.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Central Sterile Processing Technician
Doctors Hospital
Augusta, GA
05.2021 - 11.2023
- Sterilized surgical instruments using autoclaves and chemical solutions to ensure compliance with safety standards.
- Organized and maintained sterile storage areas, optimizing inventory management for efficient workflow.
- Assisted in decontamination of equipment and instruments, adhering to infection control protocols.
- Collaborated with surgical teams to deliver timely instrument sets for procedures, enhancing operational efficiency.
- Mentored new staff on sterile processing techniques and best practices for improved team performance.
- Troubleshot medical equipment malfunctions and reported issues to appropriate personnel.
- Inspected sterile package integrity prior to distribution.
- Recorded biologicals and test results.
- Corrected instrument sets according to current standards and established count sheets and instrument tracking systems.
- Operated specialized equipment using steam, gas and chemical methods to sterilize equipment.
- Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
- Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Wrapped trays, instrument packs, and sets.
- Picked instruments and supplies for surgeries.
- Reduced the risk of infection in patients by maintaining a clean and organized central sterile processing area.
CNA
Brandon Wilde Retirement Community
Evans, GA
11.2015 - 10.2018
- Provided compassionate care to residents, ensuring comfort and safety throughout daily activities.
- Assisted with daily living tasks, including bathing, dressing, and meal preparation for residents.
- Monitored vital signs and reported changes in health status to nursing staff promptly.
- Maintained clean and safe environment by adhering to infection control procedures rigorously.
CNA/Rehab Tech
Windermere Health And Rehabilitation Center
Augusta, GA
02.2010 - 03.2015
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization of resident rooms and common areas.
- Documented patient care activities accurately in electronic health records.
- Collaborated with multidisciplinary teams to enhance resident care plans.
- Trained new staff on safety protocols and best practices in patient care.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted therapists in implementing rehabilitation programs for patients.
- Educated patients on techniques to improve mobility and daily living skills.
- Ensured compliance with safety protocols during therapy sessions.
- Transferred, moved and ambulated patients to and from departments with wheelchairs and stretchers.
CNA/Shower Team
The Place @Deans Bridge
Augusta, GA
10.2008 - 02.2010
- Assisted patients with daily living activities, enhancing comfort and independence.
- Monitored vital signs to ensure health stability and report changes to nursing staff.
- Maintained cleanliness and organization of patient rooms and common areas for safety.
- Documented patient care accurately in electronic health records to support continuity of care.
Education
Register Pharmacy License - Pharmacy
Online Registry Board of Pharmacy
Atlanta, GA01.2025
Phlebotomy License - Phlebotomy
NAPTP
Augusta, GA08.2024
CNA License - CNA
Tender Care Training School
Augusta, GA08.2008
High School Diploma -
Glenn Hills High School
Augusta, GA05.2008
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Infection control standards
- Catheter care
- Blood glucose monitoring
- ADL support
- Specimen collection
- Infection control
- Phlebotomy techniques
- Feeding assistance
- Patient positioning
- Adaptable
- Professional bedside manner
- Patient services
- Emergency response
- Data collection
- EKG interpretation
- Mobility assistance
- Clinical training
- Infection prevention
- Emotional support
- Medical equipment operation
- Healthy meal preparation
- Hospice and palliative care
- Sterilization techniques
- IV insertion
- Wound care
- Qualified in patient transport
- Medical laboratory procedures
- Mobility assistance aptitude
- Compassionate care
- Acute care
- End-of-life care
- Safety protocols
- Restocking supplies
- Oxygen therapy
- Body mechanics knowledge
- Basic nursing care
- Acute and rehabilitative care
- Healthcare expertise
- Patient mobility training
- Bed preparation
- Feeding assistance specialist
- Patient hygiene management
- Vitals documentation
- Patient assistance
- HIPAA compliance
- Certified in CPR/AED
- Patient care technician (PCT)
- CNA certification
- Phlebotomy training
- Room cleaning and restocking
- Transporting patients
Certification
CNA
Phlebotomy
Pharmacy
Med tech
Timeline
PCT/Care Partner
Wellstar MCG
11.2024 - Current
Central Sterile Processing Technician
Doctors Hospital
05.2021 - 11.2023
Med Tech
The Claiborne at Westlake
10.2018 - 08.2025
CNA
Helping Hands Hospice
09.2018 - 2025
CNA
Brandon Wilde Retirement Community
11.2015 - 10.2018
CNA/Rehab Tech
Windermere Health And Rehabilitation Center
02.2010 - 03.2015
CNA/Shower Team
The Place @Deans Bridge
10.2008 - 02.2010
Register Pharmacy License - Pharmacy
Online Registry Board of Pharmacy
Phlebotomy License - Phlebotomy
NAPTP
CNA License - CNA
Tender Care Training School
High School Diploma -
Glenn Hills High School