ELIZABETH SALIBI
Total Tool Supply/NEFCO
Appleton,USA
7
years of professional experience
Results-driven Stylist/Shift Lead with expertise in client consultation and relationship management. Enhanced customer satisfaction through exceptional service and effective communication. Experienced in POS system operations and committed to creating positive client experiences.
Work History
Counter Salesperson
1 Year 6 Months- Processed sales transactions efficiently using point-of-sale systems.
- Managed customer inquiries and provided product recommendations to enhance satisfaction.
- Maintained organized inventory displays to optimize product visibility and accessibility.
- Collaborated with team members to streamline service delivery and reduce wait times.
- Trained new staff on operational procedures and best practices for customer interaction.
- Built strong rapport with customers, fostering loyalty and repeat business.
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
- Performed daily store closing procedures, ensuring security and readiness for business operations.
- Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.
- Finalized sales by completing payments and required paperwork.
- Answered telephone calls to offer information and promote business products.
- Informed customers about important policies and conditions on sales.
- Managed rentals and returns processes for diverse customers.
Assistant Manager/Stylist
4 Years 6 Months- Consistently achieved high levels of customer satisfaction through quality services rendered.
- Built strong relationships with customers by providing personalized advice based on their individual needs.
- Welcomed customers upon arrival, fostering a comfortable atmosphere throughout their visit.
- Maintained an organized work station with cleanliness and sanitation standards.
- Educated clients on hair care techniques and products.
- Provided consultations to clients to determine their specific needs.
- Restocked supplies in work area to ensure readiness for client appointments. and performed timely prep work.
- Recorded all services provided to customers in salon system database, ensuring accurate tracking and customer history.
- Accurately opened and closed the till and documented all data pertaining to it in the correct places.
- Supported management by overseeing daily store activities to enhance productivity. the daily operations of the store, managing staff and inventory.
- Oversaw daily financial transactions and managed cash flow to support profitability.
Receptionist
8 Months- Greeted visitors warmly, enhancing their overall experience and fostering a welcoming environment.
- Answered phones professionally in accordance with organizational protocols.
- Handled cash and credit card payments with accuracy.
- Maintained cleanliness of reception and common areas, promoting a professional and inviting atmosphere.
Education
High School Diploma
Barbering - Barbering
Skills
Point of sale systems
POS system operations
Cash register systems
Customer service
Currency counting
Data inputting
Detail-oriented
Written communication
Time management skills
Relationship management
Communication skills
Telephone skills
Strong leader
Cash handling
Financial accuracy
Critical Thinking
Register reconciliation
Friendly and helpful
Problem-solving
Problem-solving
Timeline
Counter Salesperson
Total Tool Supply/NEFCO
01.2025 - CurrentRead More
Assistant Manager/Stylist
Sport Clips
06.2020 - 12.2024Read More
Receptionist
Keith’s Hair Center
10.2019 - 06.2020Read More
Freedom Project Academy
High School Diploma
Read More
Academy of Beauty Professionals
Barbering from Barbering
Read More