Elizabeth Santoyo
Austin
Summary
Community-focused student affairs professional with expertise in family engagement, educational outreach, event coordination, and volunteer leadership. Skilled in fostering relationships, linking families to resources, and developing programs that enhance school and community partnerships. Proven ability to organize initiatives that benefit children and families.
Overview
10
10
years of professional experience
Work History
Parent Support Specialist
Rodriguez Elementary School
Austin, TX
01.2022 - Current
- Serve as a primary connection between families, school staff, and community organizations.
- Developed and coordinated family engagement events that boosted parent participation and strengthened school-community relationships.
- Connected families with essential educational, financial, wellness, and social service resources to enhance support systems.
- Organized workshops on family wellness, education, and student success to empower families and improve student outcomes.
- Collaborate with campus leadership, teachers, counselors, and community partners to support student achievement.
- Coordinate volunteers and community sponsors to enhance campus programs.
- Lead campus communication efforts through newsletters, flyers, and family outreach.
- Help organize appreciation events, family nights, and school-wide initiatives.
- Promote an inclusive, welcoming environment for diverse families.
- Current Position
Store Manager
TitleMax Title Loans
Austin, TX
09.2016 - 08.2022
- Manage KPIs to ensure stores over all success
- Manage and maintain back end collections averaging 1.15% NCO in the past 12 rolling
months - Manage STARS process to deliver excellent service and maximize customer satisfaction.
- Designed targeted marketing initiatives to establish brand as the preferred destination.
Education
Associate Degree - Communication, Government, English Composition, Community Leadership, Public Service
Austin Community College
AustinSkills
- Family & Student Support
- Community Engagement & Outreach
- Volunteer Recruitment & Coordination
- Program & Event Planning
- Event logistics
- Relationship Building
- Cross-Cultural Communication
- Conflict Resolution
- Project & Time Management
- Organizational skills
- Servant leadership
- Volunteer motivation
- Servant leadership
- Problem-solving skills
- Relationship-focused communication
Accomplishments
- Successfully increased family engagement through innovative campus events and outreach initiatives.
- Built lasting partnerships with local businesses and community organizations to support students and families.
- Created and launched the first Rodriguez Elementary Cheer Program, providing students with opportunities to build confidence, teamwork, and leadership skills.
- Coordinated multiple school-wide events that strengthened campus culture and increased community involvement.
- Recognized for building positive relationships with families while serving as a trusted advocate and resource within the school community.
Professional Statement
I am passionate about serving others and creating opportunities that help families, students, and communities thrive. My leadership style is rooted in empathy, collaboration, and action. Whether organizing large community events, mentoring students, or building partnerships with local organizations, I strive to make a lasting, positive impact through service and authentic leadership.
Community Involvement
Austin, TX, Coordinate community resource events benefiting local families., Partner with local businesses and organizations to secure donations and sponsorships., Support parent education and engagement initiatives., Organize staff appreciation events that strengthen campus culture., Advocate for equitable access to educational and community resources., Volunteer in programs supporting children and families throughout the Austin community.
Timeline
Parent Support Specialist
Rodriguez Elementary School
01.2022 - Current
Store Manager
TitleMax Title Loans
09.2016 - 08.2022
Associate Degree - Communication, Government, English Composition, Community Leadership, Public Service
Austin Community College