ELIZABETH SARISKY
Willoughby,OH
Summary
Customer Service Lead in nutrition services, effectively implementing plant-based diets to enhance patient satisfaction. Skilled in training new employees on food service protocols, ensuring compliance with nutrition guidelines while fostering a collaborative environment.
Overview
20
20
years of professional experience
Work History
NUTRITION SERVICES ASSISTANT – LEAD
LAKE HEALTH MEDICAL CENTER Transitioned to UNIVERSITY HOSPITALS
WILLOUGHBY, OH
04.2018 - Current
- Compiled and delivered patient meals specific to dietary needs. In over 8 years advanced from entry level to level 4 status. Completed annual GPS training in foodborne illness, food prep safety. Instrumental in plant-based diet implementation and raising patient satisfaction in Press Ganey scores.
- Collaborated with dietary staff to ensure compliance with nutrition guidelines.
- Reliably trained new hires in hospital food service protocol.
FRONT END ASSOCIATE
BJ’S WAREHOUSE
WILLOUGHBY, OH
09.2017 - 01.2018
- Operated a cash register for cash, check, and credit card transactions with 98% accuracy.
- Encourage customers to renew membership, lead shift with easy renewals obtained at register.
- Used time effectively when not serving customers, including straightening of store.
CUSTOMER ACCOUNTS / ORDER MAINTENANCE
TRANZONIC COMPANY
CLEVELAND, OH
11.2015 - 07.2017
- Strong team member for a distributor of safety, sanitary, and absorbent solutions comprised of 3 divisions: CCP Industries, HOSPECO, and NuTrend.
- Answered an average of 50 calls a day by addressing customer inquiries, solving problems, and providing new product information.
- Daily tasks are RGA’s or return of goods authorization, answering all departmental emails, and traces.
GUEST SERVICE ASSOCIATE
GABE’S MENTOR
MENTOR, OH
04.2015 - 11.2015
- Recommended and helped locate and obtain out-of-stock product by calling other Gabe’s locations.
- Fine tuned techniques to becoming an efficient service provider with high levels of accuracy.
- Suggestively enrolled guests in rewards program.
GUEST SERVICE SUPERVISOR
OLLIE’S BARGAIN OUTLET
MENTOR, OH
04.2013 - 11.2015
- Progressed from cashier to shift front lead in 18 months, responsible for phones, daily schedule, assigning back-up, and creating daily slogan announcements.
- Lead shift in Ollie Army conversion rate averaging 13% enlistment.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
BANQUET SERVER
LAKELAND COMMUNITY COLLEGE and HOLDEN UNIVERSITY CENTER
KIRTLAND, OH
02.2011 - 10.2014
- Maintained table settings by removing courses, replacing utensils, and refilling beverage promptly and courteously.
- Bussed, cleared, cleaned, and set tables in a quiet and efficient manner.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
SERVER TRAINER
ALADDIN’S EATERY
MAYFIELD and MENTOR
10.2006 - 04.2010
- Quickly recorded transactions into MICROS system to deliver prompt service.
- Knowledgeable in Lebanese menu with emphasis on health, nutrition, and presentation.
- Server trainer at new Mentor franchise. Assisted in floor plan, led to increase of seating 12% from former restaurant.
Education
BACHELOR OF SCIENCE - INDUSTRIAL DESIGN
KENT STATE UNIVERSITY
KENT, OHMedical Terminology -
Gale Online Education
Wel Library09-2026
Skills
- Medical terminology
- Nutrition guidelines
- Patient satisfaction
- Dietary needs assessment
- Training new employees
- Customer service
Accomplishments
- Relay For Life of Hillcrest area/ Public Relations Lead
- Freelance greeting card artist
Timeline
NUTRITION SERVICES ASSISTANT – LEAD
LAKE HEALTH MEDICAL CENTER Transitioned to UNIVERSITY HOSPITALS
04.2018 - Current
FRONT END ASSOCIATE
BJ’S WAREHOUSE
09.2017 - 01.2018
CUSTOMER ACCOUNTS / ORDER MAINTENANCE
TRANZONIC COMPANY
11.2015 - 07.2017
GUEST SERVICE ASSOCIATE
GABE’S MENTOR
04.2015 - 11.2015
GUEST SERVICE SUPERVISOR
OLLIE’S BARGAIN OUTLET
04.2013 - 11.2015
BANQUET SERVER
LAKELAND COMMUNITY COLLEGE and HOLDEN UNIVERSITY CENTER
02.2011 - 10.2014
SERVER TRAINER
ALADDIN’S EATERY
10.2006 - 04.2010
BACHELOR OF SCIENCE - INDUSTRIAL DESIGN
KENT STATE UNIVERSITY
Medical Terminology -
Gale Online Education