Summary
Overview
Work History
Education
Skills
Timeline
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Makenzy Varner

Wyoming

Summary

Dynamic Nutrition Services Team Lead at Trinity Health with a proven track record in developing training materials and enhancing cross-functional efficiency. Skilled in effective communication and attention to detail, I successfully collaborated with departments to improve patient safety and staff education, while fostering a culture of teamwork and accountability.

Overview

4
4
years of professional experience

Work History

Nutrition Services Team Lead

Trinity Health
08.2022 - Current
  • Developed thorough training materials to ensure new employees were equipped with the necessary skills to succeed. For example, the call center where patients place their meal orders is very detail-oriented. This requires a significant amount of upkeep to stay current with changes, policies, and procedures. I worked to keep all colleagues updated on this front and provided job descriptions for any changes.
  • Collaborated with other departments to identify areas of improvement and implement solutions for better cross-functional efficiency. An example of this is when the Speech Pathology team required a walk-through guide of the International Dysphagia Diet. The goal of this was to help nursing staff determine what would be the best food options for their patients depending on the patients diet. To create this guide, I worked with the Speech Pathology team and distributed it to different pantries throughout the hospital. This helped promote better safety for our patients and provided education to nursing colleagues.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.

Barista

Dunkin' Donuts
06.2021 - 08.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.


Education

Bachelor of Science - Communication Sciences And Disorders

Grand Valley State University
Allendale, MI
04-2026

Skills

  • Schedule management
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Adaptability and flexibility
  • Effective communication
  • Microsoft Office
  • Medical terminology
  • Goal setting

Timeline

Nutrition Services Team Lead

Trinity Health
08.2022 - Current

Barista

Dunkin' Donuts
06.2021 - 08.2022

Bachelor of Science - Communication Sciences And Disorders

Grand Valley State University

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Makenzy Varner