Summary
Overview
Work History
Education
Skills
Reading, spending time with my son, following the Brewers, playing Balderdash online with my family
Timeline
Intern

Elizabeth Schaidler

Oshkosh,WI

Summary

Customer service representative with a specialty in medical offices. I have worked for several opthalmology clinics prior to taking 25 years off of working in the business world to be home with my children. Working with people and helping them enjoy their experience while making first contact with a company is what I thrive on. The ability to listen and assist clients with problems or misunderstandings of policies is one of my best skills. I am an extremely organized appointment secretary, receptionist, telephone operator, and the face that you want greeting your clients.

Overview

3
3
years of professional experience

Work History

Donor Services Representative

Grifols Biomat USA
01.2022 - 02.2023
  • Screened donors prior to donation
  • Set up plasmapheresis machines
  • Disconnected donors from plasmapheresis machines
  • Set up marketing campaigns with outside corporations such as UWO, The Herd, Appleton Farmers Market and implemented events
  • Ran the reception desk during the heaviest donor times
  • Made appointments
  • Answered multiline telephone
  • Handled most customer service questions
  • Ran quality control checks on equipment at start of day
  • Clean and sanitized vital stations at end of day

Appointment Secretary

R & L Carriers
01.2020 - 10.2020
  • Addressed client inquiries and updated database information.
  • Called all clients residential and commercial who required appointments for their delivery
  • Answered multiline phone system
  • Took incoming calls for freight pickups and entered information into system
  • Helped entered driver's paperwork/bills of lading as they brought freight into the dock
  • Provided the drivers with specific information they may need regarding difficult deliveries
  • Daily filing of manifests and daily trip records
  • Provided assistance in communication between drivers and dispatchers
  • Met with clients picking up freight on the dock and implemented process

Education

High School Diploma -

Neenah High School
Neenah, WI
06.1986

Skills

  • Customer Needs Assessment
  • Customer Relations
  • Disposal Procedures
  • Customer Inquiries
  • Seasoned in Medical Clinical Procedures
  • Store Layouts
  • Customer Satisfaction

Reading, spending time with my son, following the Brewers, playing Balderdash online with my family

I love to read and always have way too many books on my reading list. My daughter lives in Madison, but my son lives right here in Oshkosh so whenever I can I try to spend a little time with him. Whatever it might be, a few minutes here or a few minutes there because he is currently a full-time student at UWO, working. and doing theater for fun. I'm a voracious Brewers fan even though they have the ability to snatch defeat out of the jaws of victory better than any team in history. Finally, my entire family is spread across the country and our favorite game is Balderdash so we get together on Google Meet or Zoom and play about once a month or so. Everyone of us are hams and just want to get laughs so the games are not actually played as a "game" they're just played for family fun time.

Timeline

Donor Services Representative

Grifols Biomat USA
01.2022 - 02.2023

Appointment Secretary

R & L Carriers
01.2020 - 10.2020

High School Diploma -

Neenah High School
Elizabeth Schaidler