Accomplished nurse with extensive clinical expertise, strong interpersonal communication skills, and proficiency in Microsoft Office and EPIC. Proven track record of excelling in multidisciplinary team environments through collaboration to improve outcomes. Dedicated leader focused on driving quality, efficiency, and positive results in all efforts.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Staff/Telephone Triage Nurse and Preceptor; Otolaryngology Clinic
Texas Children’s Hospital – West Campus
05.2012 - Current
Conduct comprehensive assessments to triage pediatric patients efficiently via telephone and in person.
Collaborate with multidisciplinary team members to develop care plans and improve patient outcomes.
Educate families on disease processes, symptom management, and pre- and post-operative courses.
Mentor junior nursing staff, fostering a culture of continuous learning and professional development.
Utilized EPIC electronic health record system for accurate documentation and information retrieval.
Possess strong organizational and time management skills measured by an ability to prioritize multiple tasks and role capacities
Process prior authorizations to secure payor coverage of medications and pre-authorizations for diagnostic procedures.
Write letters to petition payors for coverage of diagnostic tests, surgeries, home- and school-based services.
Complete Title 19 forms for durable medical equipment and FMLA forms so parents can care for their children without worrying about losing their jobs.
Staff Nurse; Float Pool
Texas Children’s Hospital
03.2010 - 04.2012
Staff/Triage Nurse, Preceptor and Team Facilitator; Emergency Center
Texas Children’s Hospital
04.2006 - 03.2010
Staff Nurse; Neonatal Intensive Care Unit
Texas Children’s Hospital
12.2005 - 04.2006
Staff/Charge Nurse; Neonatal Intensive Care Unit
Medical Center of Lewisville
07.2001 - 12.2005
Staff/Triage Nurse, Preceptor and Team Facilitator; Emergency Center
Texas Children’s Hospital
07.1999 - 06.2001
Education
Master of Science - Nursing Education
Texas Woman’s University
Houston, TX
Bachelor of Science - Nursing
University of Iowa
Iowa City, IA
Skills
Effective verbal, written and interpersonal communication skills
Competence with electronic health record and PC skills
Strong problem-solving and analytic abilities
Documentation accuracy
Teamwork and collaboration
Time management/Multitasking
Care coordination throughout the care continuum
Clinical assessment/Patient condition monitoring
Parent/patient instruction
Patient advocacy
Cultural sensitivity
Certification
Certified Pediatric Nurse
Basic Life Support (BLS)
Awards
Member, Sigma Theta Tau International Honor Society of Nursing – Gamma Chapter, Graduated with honors and distinction from the BSN degree
Community Service Specialist at Their Strength & Companionship for Mental HealthCommunity Service Specialist at Their Strength & Companionship for Mental Health