ELIZABETH SCHOTTER
Selden,NY
Summary
Insurance Agent with over 15 years of experience in the industry, specializing in both commercial and personal lines. Demonstrates expertise in risk assessment, policy management, and customer service, leveraging a P&C License and notary skills to enhance client relationships. Committed to continuously improving insurance solutions to meet diverse client needs through collaborative efforts and advanced communication.
Overview
20
20
years of professional experience
Work History
COMMERCIAL LINES ACCOUNT MANAGER / NOTARY
Cotgreave Insurance Agency
05.2023 - Current
- Resolved customer inquiries, clarified policies, and updated billing changes to foster client trust.
- Reviewed and renewed business policies, ensuring optimal coverage and enhancing client retention.
- Quoted and bound new business lines, boosting account portfolios and increasing revenue.
- Processed and analyzed customer audits, guaranteeing accuracy and adherence to industry standards.
PERSONAL LINES ACCOUNT MANAGER / NOTARY
Cotgreave Insurance Agency
04.2007 - 05.2023
- Managed client inquiries to clarify policy details and communicate changes, strengthening customer trust.
- Reviewed and renewed insurance policies to optimize client satisfaction and retention.
- Explained coverage options and premiums, promoting informed decision-making among clients.
- Collaborated on policy updates, ensuring effective communication and uninterrupted service delivery.
ASSISTANT STORE MANAGER
Motherhood Maternity
06.2005 - 04.2007
- Resolved customer service issues promptly to boost satisfaction levels.
- Optimized product displays, resulting in increased sales and profitability.
- Scheduled staff efficiently to improve operational workflow.
- Trained and mentored staff, fostering a supportive environment that elevated team performance.
Education
ASSOCIATE DEGREE OF APPLIED SCIENCE - Web Development
Suffolk County Community College
SeldenSkills
- Customer service excellence
- Computer literacy
- Notary public services - (Traditional & electronic commissions) Suffolk County, NY
- Property and casualty licensing - New York
- AMS 360
Timeline
COMMERCIAL LINES ACCOUNT MANAGER / NOTARY
Cotgreave Insurance Agency
05.2023 - Current
PERSONAL LINES ACCOUNT MANAGER / NOTARY
Cotgreave Insurance Agency
04.2007 - 05.2023
ASSISTANT STORE MANAGER
Motherhood Maternity
06.2005 - 04.2007
ASSOCIATE DEGREE OF APPLIED SCIENCE - Web Development
Suffolk County Community College