Elizabeth Schwantner

• Maintained current knowledge of all personnel in field and all completed deliveries or delays.
• Reported delays, accidents or other traffic and transportation situations.
• Monitored dispatch board and adjusted call priorities regularly based on caller needs.
• Tracked all changes in computer system to keep records current and accurate.
• Answered customer requests with information about product availability, shipping information and status updates.
• Coordinated repair and maintenance schedules for all fleet vehicles and associated equipment.
• Maximized safety of transportation operations through use of field safety assessments.
• Served as point of contact for customers and staff by applying customer service and interpersonal skills.
• Taught new hires how to complete key tasks and maintain compliance with standards.
• Maximized workplace safety for all personnel by promoting culture of safety with well-engaged and satisfied employees.
• Checked that drivers transported loads securely and in compliance with state DOT laws.
• Coordinated driver loads and managed dispatch tasks.
• Communicated with drivers during transit, clearly conveying route updates.
• Monitored daily routes and delivery schedules, tracking dispatches in real-time.
• Confirmed driver documents, including bills of lading, trailer placards and current HAZMAT guide.
• Communicated delays and early arrivals to management.
• Collaborated with other departments to carry out claims process and loss mitigation from accidents.
• Reported maintenance and repair needs for transportation vehicles and equipment.
• Coordinated product shipments from point of origin to destination.
• Reviewed invoice discrepancies to determine items warranting sign-off.

I dispatched and also delivered some motorhomes throughout the United States.

• Logged key information regarding each trip, including mileage, fuel and hours on the road.
• Checked vehicle for wear and tear after every shift and tapped off fuel and fluid levels.
• Ensured that safety protocols were observed while operating the motor home.
• Interacted with customers in a pleasant, cordial manner, which helped to builds positive relationships.
• Interacted with customers in pleasant, cordial manner, which helped to builds positive relationships.
• Supported and coached new drivers on policies and safety measures, offering assistance with tasks as needed.
• Helped prevent safety problems and maintain compliance with regulations through effective training practices.

Transport children to and from school.

• Read maps and followed written and verbal geographic directions
• Reconfigured routes when stops were added or removed from the schedule.
• Read and verified all permission slips for students to ride home with friends.
• Reported delays, accidents, or other traffic and transportation situations to bases or other vehicles, using telephones or mobile two-way radios
• Checked vehicles to ensure that mechanical, safety and emergency equipment were in good working order.
• Inspected vehicle for cleanliness and safety before each trip.

• Instituted and built a dynamic team of astute and successful administrative professionals that supported all corporate growth and productivity objectives.
• Ensured that all operations met federal and state laws.
• Oversaw training and daily performance of 8 staff associate.
• Generated financial reports for management review.
• Proactively identified and solved complex problems that impact management and business direction
• Elevated productivity initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments.
• Completed billing, collections and reporting duties on a daily basis.
• Oversaw daily functions.
• Oversaw office inventory and timely reordering of supplies.
• Served as main point of contact for outside vendors.
• Delegated duties for a team of office staff.
• Updated employee paperwork and records.
• Managed office inventory and placed new supply orders.
• Managed financial documentations such as expense reports and invoices.
• Automated office operations to manage client correspondence, record tracking and data communications.
• Handled supply purchases and inventory management for office operations and equipment maintenance.
• Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
• Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
• Managed daily operations within office by supporting continuous delivery of excellent services and care.
• Enhanced customer satisfaction ratings by resolving account issues efficiently.