Nicole Molinaro
Kenosha
Summary
Careful School Bus Driver attentive to road rules, school schedules and students' needs. Maintains daily schedules with good driving abilities and understanding of local traffic flows. Protects students by operating bus safely and controlling student behavior.
Overview
18
18
years of professional experience
Work History
Sr. Dispatcher/Router Operator
First Student
04.2023 - Current
- Reduced response times for emergency calls with improved dispatch procedures and coordination.
- Leveraged advanced technology platforms to enhance tracking capabilities and provide real-time updates to customers on delivery status.
- Enhanced employee satisfaction by addressing concerns, providing support, and fostering a positive work environment within the dispatch team.
- Streamlined dispatch processes by implementing efficient routing and communication strategies.
- Monitored fleet performance, identifying opportunities for route optimization and cost reduction.
- Managed a team of dispatchers, ensuring timely and accurate communication between drivers and customers.
School Bus Driver
First Student
10.2011 - 03.2023
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Assessed bus condition and maintained brakes, wipers, gas levels, and cleanliness.
- Assisted students with boarding and exiting bus to reduce safety issues.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
Clerk/Store Manager
Paielle's Bakery
06.2008 - 08.2011
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Trained and guided team members to maintain high productivity and performance metrics.
Detailer
Great Lakes Yacht Sales
04.2007 - 02.2008
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Provided exceptional customer service and addressed customer inquiries.
- Inspected interior and exterior of boats for cleanliness and accurately identified imperfections outside boat standards.
- Set up several boats for summer delivery and packed away boats for winter storage.
Education
Certification - Nursing Assistance
Gateway Technical College
Kenosha, WI08.2018
High School Diploma -
Mary D. Bradford High School
Kenosha, WI06.2007
Skills
- Safe Driver Training
- Defensive Driving Practices
- Passenger Safety
- Air Brake Certification
- Pre- and Post-Trip Inspections
- Dispatcher Communication
- Commercial Drivers License (CDL)
- Special Needs Passengers
- Emergency Situations
- DOT Requirements
- First Aid Certification
Timeline
Sr. Dispatcher/Router Operator
First Student
04.2023 - Current
School Bus Driver
First Student
10.2011 - 03.2023
Clerk/Store Manager
Paielle's Bakery
06.2008 - 08.2011
Detailer
Great Lakes Yacht Sales
04.2007 - 02.2008
Certification - Nursing Assistance
Gateway Technical College
High School Diploma -
Mary D. Bradford High School
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