Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Fred Fast

Tallmadge,OH

Summary

Experienced in various roles at Saia LTL, including Billing Clerk, Appointment Clerk, dispatcher, and dock supervisor. Diligent Terminal Manager overseeing dock operations, managing daily logistics, and ensuring smooth workflow to enhance operational efficiency. Demonstrated problem-solving skills and effective team leadership in high-pressure environments. Logistics professional with a proven ability to streamline workflow, enhance operational efficiency, and adapt to changing needs while focusing on achieving results. Skilled in inventory management and workplace safety, ready to excel in managing dock operations.

Overview

6
6
years of professional experience

Work History

Dock Supervisor /Transportation Dispatcher

Saia LTL Freight
08.2019 - Current
  • Inspected load security and checked for any damages.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Planned delivery routes and most efficient methods of distribution.
  • Kept detailed records of sales, payments and completed or in-progress deliveries.
  • Safely loaded and unloaded general ltl freight and including Hazardous material.
  • Refilled truck after completing deliveries to return in ready-to-use condition.
  • Reviewed routes and expected delivery time frames to determine order of deliveries.
  • Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.
  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Collected cod in payments for completed deliveries and services daily.
  • Recorded each delivery using proper paperwork before leaving warehouse.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Conferred with dispatch to relay delays, receive route and adjust plans to meet daily targets.
  • In the last year I have also learned to use AS400, Dispatch software.
  • Led a high-performing team of dock workers, providing guidance, training, and performance evaluations.
  • Fostered a culture of continuous improvement among dock staff promoting best practices in workflow efficiency proactively.
  • Implemented loading dock process and productivity improvements.
  • Ensured timely shipments by closely monitoring loading and unloading processes.
  • Loaded trucks and properly secured items to prevent damage during transportation.
  • Improved safety standards with regular inspections and adherence to company protocols.
  • Promoted a positive work environment by fostering open communication and resolving conflicts promptly.
  • Reduced operational costs through effective management of personnel, equipment, and materials.
  • Hired and trained multiple new personnel in safety practices, employer policies, performance requirements and job duties.
  • Reported and established key performance metrics to monitor and meet company goals.
  • Performed pre-shift and post-shift inspections of dock equipment.
  • Coordinated cross-functional teams to address complex logistical challenges in the shipping process efficiently.
  • Improved employee performance through coaching and feedback.
  • Operated computer systems and internal software to track and record cargo movements.
  • Coordinated with other departments to direct cargo to correct destinations and avoid loading and unloading errors.
  • Secured cargo using chains, load bars, wood blocks, and straps.
  • Inspected cargo for proper packaging to meet safety and security regulations.

Education

Bachelor of Science - Business Management

Colorado Technical University
Colorado Springs, CO
05-2026

High School Diploma -

North High School
Akron, OH
06.1995

Skills

  • Dependability and Honesty
  • Efficiency and Time Management
  • Order Fulfillment
  • Attention to Detail
  • Clean Driving Record
  • Customer Relationships
  • Ability to Lift 50 Pounds
  • Delivery and Shipment Records
  • Traffic Laws and Regulation
  • Problem Solving
  • Delivery Verification
  • Loading and Unloading
  • Vehicle Safety and Maintenance
  • Valid Driver's License
  • Residential Delivery Etiquette
  • Load Safety
  • Inventory Management
  • Inventory Systems
  • Order Adjustments
  • Cargo Records
  • Customer Retention
  • Billing Statements
  • Basic Math Skills
  • Service Calls
  • Signature Verification
  • Safe Driver Training
  • Database Management
  • Physical Strength and Stamina
  • Food Delivery
  • Proficient in Microsoft Office
  • Cash Handling
  • AS400
  • Citrix
  • X-Dock on handheld
  • Shipping and receiving
  • Warehouse management
  • Training and coaching
  • Quality control
  • Freight handling
  • Load planning
  • Equipment maintenance
  • Fueling procedures
  • Dock safety
  • Dock scheduling
  • Structure maintenance
  • Staff interaction
  • Load inspections
  • Warehouse safety
  • Loading and unloading
  • Health and safety compliance
  • Hazardous materials handling
  • Product verification
  • Mechanical aptitude
  • Freight stacking
  • Forklift and pallet jack use
  • Dock operations support
  • Shipment sorting
  • Cargo stabilization
  • Teamwork
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Attention to detail
  • Multitasking
  • Reliability
  • Workplace safety
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Clear communication
  • Email and phone communication
  • Hazard identification
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Active listening
  • Effective communication
  • Decision-making
  • Warehouse operations
  • Problem resolution

Accomplishments

    I have driven 1.75 million safe miles over the last 20 plus years in transportation.

Timeline

Dock Supervisor /Transportation Dispatcher

Saia LTL Freight
08.2019 - Current

High School Diploma -

North High School

Bachelor of Science - Business Management

Colorado Technical University

Similar Profiles

CREATE PROFILE