Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Sherwood

Severna Park,Maryland

Summary

Dynamic and dedicated professional with extensive experience as a School Health Assistant at Severna Park High School. Proven expertise in medication administration and CPR/AED, coupled with strong interpersonal skills. Successfully developed health plans for students, enhancing their well-being and supporting mental health initiatives. Committed to delivering exceptional care and support in diverse environments.

Overview

34
34
years of professional experience

Work History

School Health Assistant

Severna Park High School
08.2013 - Current
  • Collaborated with school nurses and staff to develop comprehensive health plans for students with chronic illnesses or special needs.
  • Supported mental health initiatives within the school by identifying at-risk students and connecting them with appropriate resources.
  • Provided first aid and emergency care for students, ensuring prompt and appropriate response to incidents.
  • Implemented effective strategies for managing medication administration within the school setting, adhering strictly to established protocols.
  • Supported families through difficult times by offering emotional support and education on important care tasks.
  • Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.

Optometrist Assistant

Dr. Elliott Klonsky, OD
04.1994 - 05.1999
  • Assisted with frame selection process, helping patients choose eyewear that best suited their lifestyle needs and preferences.
  • Improved patient experience by efficiently scheduling appointments and managing follow-up communications.
  • Contributed to a positive office environment by providing excellent customer service to patients both in-person and over the phone.
  • Reduced wait times for appointments by efficiently managing daily schedule adjustments due to cancellations or rescheduling requests.
  • Maintained patient confidentiality at all times, adhering to HIPAA guidelines and protecting sensitive information from unauthorized access.
  • Streamlined office processes by coordinating insurance billing and maintaining up-to-date information on coverage changes.
  • Provided crucial support during contact lens insertion/removal trainings for new wearers, ensuring proper technique was followed for optimal results.
  • Supported a high standard of care by preparing examination rooms with necessary supplies before each appointment.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
  • Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Facilitated effective communication between optometrist and patients, explaining treatment plans and procedures clearly.

Optometric Manager

The Eye Drx
03.1991 - 03.1994
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Education

Bachelor of Science - Communications

Loyola University, Maryland
Baltimore, MD
05-1988

Skills

  • Professionalism and ethics
  • Medication administration
  • CPR/AED
  • HIPAA compliance
  • Certified nursing assistant (CNA)

Timeline

School Health Assistant

Severna Park High School
08.2013 - Current

Optometrist Assistant

Dr. Elliott Klonsky, OD
04.1994 - 05.1999

Optometric Manager

The Eye Drx
03.1991 - 03.1994

Bachelor of Science - Communications

Loyola University, Maryland

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