Elizabeth Shields

• Coordinated titling, registration, and lien documentation for commercial accounts.
• Tracked pending deal items and followed up to keep transactions moving efficiently.
• Simplified document management by organizing and maintaining an easily accessible digital filing system.
• Ensured compliance with company policies and industry regulations through strict adherence to established guidelines in all commercial transactions.
• Enhanced customer satisfaction through efficient order processing, timely invoicing, and accurate pricing updates.
• Verified funding packets and resolved missing information to support timely deal completion.
• Processed commercial vehicle paperwork, ensuring accurate contract preparation and deal compliance.
• Maintained organized records for fleet sales, invoices, and customer documentation.
• Supported commercial customers with paperwork status updates and document requests.
• Strengthened relationships with suppliers through regular communication and prompt resolution of issues.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Managed accounts to retain existing relationships and grow share of business.
• Maintained organized filing systems, improving access to customer and vehicle records.
• Expedited project completion times due to the ability to multitask effectively under tight deadlines.
• Processed incoming mail, deliveries, and correspondence to support smooth office flow

• Managed front desk operations, greeting visitors and directing calls with professionalism
• Scheduled appointments, coordinated calendars, and maintained accurate daily office records
• Responded to inquiries promptly, providing clear information and resolving routine requests
• Maintained confidential files, ensuring organized document control and easy retrieval
• Updated databases and contact lists to keep records current and accurate
• Supported staff with administrative tasks, improving efficiency across office operations
• Answered incoming calls, directing clients to individuals addressing specific needs.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors a positive a positive first impression first impression.
• Handled complaints and questions, and redirected calls to other team members.
• Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
• Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
• Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
• Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
• Collaborated with team members on various projects to achieve department goals and improve overall efficiency.
• Streamlined invoice processing, contributing to improved vendor relationships and financial management.
• Monitored front areas so that questions could be promptly addressed.
• Resolved issues through active listening and open-ended questioning, escalating major problems to the manager.
• Improved office operations by automating client correspondence, record tracking and data communications.
• Completed weekly payroll for 120 employees.
• Processed incoming mail, deliveries, and correspondence to support smooth office flow
• Trained new team member on daily task at the reception desk such as tag work, issuing po's, taking payments and issuing payments as well as attending to our guest.

• Greeted clients promptly, creating welcoming front-desk experience and smooth salon flow.
• Checked in guests efficiently, maintaining organized wait lists and timely client updates.
• Scheduled appointments accurately, balancing stylist availability with customer preferences.
• Answered phone inquiries, provided service details, and resolved routine scheduling questions.
• Maintained clean reception area, restocked supplies, and supported salon presentation standards.
• Coordinated with stylists to manage daily appointments and support consistent customer service.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors a positive first impression.impression.
• Answered central telephone system and directed calls accordingly.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Maintained visitor log for entering and leaving the facility for security purposes.
• Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
• Boosted team morale and efficiency, coordinating staff meetings and distributing relevant information.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

- I am working towards my associates degree in criminal Justice to work as a lawyer. I strive to be a voice for the voice- less.