Kimberly Gentry
Trenton,TX
Summary
Results-driven professional with 20+ years of experience in supply chain, retail operations, and team leadership. Recognized for training staff, improving processes, and resolving complex issues with attention to detail. Brings strong leadership, calm problem-solving, and a commitment to operational excellence.
Overview
30
30
years of professional experience
Work History
Item Manager/Senior Logistics Specialist
Raytheon/RTX
McKinney, Texas
06.2008 - 02.2026
- Managed RTX item records across defense supply chain and production schedules.
- Coordinated material availability with procurement, planning, and manufacturing teams.
- Tracked inventory status for Raytheon programs and critical components.
- Resolved item issues with suppliers, engineers, and warehouse staff.
- Monitored compliance with RTX standards, documentation, and item control procedures.
- Negotiated pricing agreements with vendors in order to obtain maximum value from suppliers.
- Led weekly meetings with cross-functional teams to review supply chain operations and develop solutions for any potential issues.
- Monitored supplier performance metrics to ensure timely delivery of goods and services.
- Ensured compliance with company policies regarding inventory control processes.
- Performed regular cycle counts and physical inventories to verify accuracy of stock records.
- Developed and implemented inventory management strategies to optimize product availability and minimize stock-outs.
- Researched industry best practices for managing product lifecycles from concept through end-of-life stages.
- Conducted regular audits of warehouse locations in order to confirm that all safety protocols are being followed.
- Provided training sessions on proper inventory management techniques for staff members at all levels.
- Created reports on item performance including sales, margin, turns, and other key indicators.
- Analyzed customer demand patterns, identified trends, and developed forecast models to ensure optimal inventory levels.
- Maintained accurate records of all receipts, shipments, returns, adjustments, transfers, ensuring system integrity at all times.
- Evaluated existing inventory levels against forecasted demand in order to determine reorder points.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Enhanced team capabilities by recruiting and training new employees to fulfill job roles effectively.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Coordinated RTX supply shipments with procurement, production, and receiving teams.
- Managed inventory records in SAP for sensitive aerospace and defense materials.
- Reviewed logistics documentation for accuracy, compliance, and export requirements.
- Tracked inbound and outbound freight through RTX supply chain systems.
- Supported site operations by aligning material flow with production schedules.
- Coordinated and oversaw execution of logistics operations.
- Analyzed shipping data and generated reports on cost savings initiatives.
- Managed customs clearance process for imported goods into different countries.
- Ensured compliance with import and export regulations across multiple jurisdictions.
- Provided guidance on freight forwarding services such as airfreight or seafreight.
- Resolved customer complaints related to shipment delays or damaged items.
Store Manager/Master Flooring Trainer
Home Depot
Dallas, TX
04.1996 - 03.2007
- Directed Home Depot store operations, merchandising, and daily customer service
- Led associates through coaching, scheduling, and performance expectations
- Managed inventory control, replenishment, and product availability across departments
- Enforced safety standards and loss prevention procedures throughout the store
- Resolved customer concerns and supported complex service requests
- Analyzed sales trends to optimize staffing, displays, and priorities
- Collaborated with district leadership to align store plans with operational compliance
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Prepared monthly reports on sales figures, expenses, profits.
- Ensured compliance with safety regulations and company policies.
- Enhanced workflow productivity by recruiting, managing, and developing top talent.
- Developed flooring training manuals for Home Depot used across the nation in flooring installation and sales
- Facilitated all training across D/FW at the corporate office for flooring, selling skills and personality tests via Myers and Briggs curriculum
- Established store tactics and strategies to achieve operational performance and sales goals.
Education
Associate of Arts - Business
The University of Alabama
Tuscaloosa, ALSkills
- SAP inventory management
- Logistics tracking
- Import export compliance
- Inventory control
- Supply chain coordination
- BOM maintenance
- Six Sigma certification
- Attention to detail
- Employee training
- Current Secret Clearance
- Top Sales Producer
- Strong work ethic
Timeline
Item Manager/Senior Logistics Specialist
Raytheon/RTX
06.2008 - 02.2026
Store Manager/Master Flooring Trainer
Home Depot
04.1996 - 03.2007
Associate of Arts - Business
The University of Alabama